Tranquillow Pillow - Gently Contoured Comfort Pillow

Tranquillow Pillows: Frequently Asked Questions

• I'm interested in your Tranquillow Pillow, but I have a question about density. Please tell me the difference between soft, super soft, regular and deluxe density, and the memory foam versions?
• Could you please describe the deluxe density in the Standard size Tranquillow pillows please?
• What is the product warranty?
• Is there a guarantee of pillow comfort, support and longevity?
• Why does one pillow cost more than another model?
• How long does is take to become adjusted to sleeping on an contoured pillow?
• Where does the foam in my pillow come from?
• Why are there different coloured foams?
• What if I'm allergic to foam pillows?
• All pillows look and feel the same, so what is the difference between the expensive ones and the lower cost ones?
• How do I care for my pillows?
• How do I clean/wash my pillows?

I'm interested in your Tranquillow pillow, but I have a question about density. Please tell me the difference between soft, super soft, regular and deluxe density?

Standard Size Tranquillow
Standard Soft: is the lowest cost pillow of the range and is a lesser foam in respect to quality. It will soften faster than the other two.
Standard Deluxe and Standard Super Soft: are the better quality, and are slightly heavier (which reflects product longevity), and are of slightly softer 'feel' to that of the Standard Soft.
Medium Memory foam : is softer than all the other versions, but still extremely supportive.
Low Memory foam : is super soft and of high quality.

Small Size Tranquillow
Small soft: is the softest, and of good quality, and
Small Deluxe: is the next best in quality and density and is slightly firmer.
Small Regular: is a lesser foam, and made to a price.

Could you please describe the deluxe density in the Standard size Tranquillow pillows please. Is this more dense than the 'soft' and 'super soft'?

The 'Deluxe' is virtually the same density as the 'Super Soft'. Just not quite as soft as the 'Super Soft'. Both of these are of superior quality (which translates as density) to that of the Standard 'Soft' which is of a lesser grade foam.

What is the product warranty?

The Therapeutic Pillow International (TPI) WARRANTY covers manufacturing defects only. That is defects that can be definitively attributed to the manufacturing process and not those occurring after the product has been opened by the consumer.

Also, once product has been used, Government health regulations prohibit return and/or refunds.

Is there a guarantee of pillow comfort, support and longevity?

TPI does not provide GUARANTEES about product comfort, support, or longevity. Our company will discuss individual queries with consumers, and if there is seen to be a legitimate case we will work together to provide customer satisfaction. This may result in a recommendation and sale of a more appropriate type of pillow which may be offered at a lower-than-retail price plus freight. There are no definitive guarantees.

Why does one pillow cost more than another model?

TPI products, particularly its pillows, have vast price variances which are usually scaled to pillow density (which invariably equates to increased weight of product where foam-based products are concerned) and other factors which constitute a product's integrity (such as Memory foam or laminated pillows (where one piece of foam is adhered to another).

How long does is take to become adjusted to sleeping on an contoured pillow?

First night. In some cases, however, the sleeper has gotten used to sleeping in an incorrect position for so long that the correct position may feel a bit strange at first. This should correct itself within a week or two, allowing your body to rest properly.

Where does the foam in my pillow come from?

It is an oil-derived synthetic product.

Why are there different coloured foams?

Colour is used to identify a specific grade, hardness of a foam or resilience.

What if I'm allergic to foam pillows?

All our foam products have been treated with an allergy inhibiter which deters the presence of dust mite and other allergens.

All pillows look and feel the same, so what is the difference between the expensive ones and the lower cost ones?

Feel the weight of the pillow you are contemplating, and if it feels slightly on the 'heavy' side, then this indicates quality. Also with synthetic foam, run your finger along its surface and if there is a slight 'lubricating' feeling to your finger tips and not a 'dryness' then that reflects quality. Also, price does not always reflect quality, but usually the more you pay the better the quality. It is a fact of life!

How do I care for my pillows?

If it is foam or natural latex then keep it away from direct sunlight and air it at least once or twice a month to ensure that it maintains its 'freshness'. Also, with foam pillows in particular avoid sleeping in exactly the same position on the pillow when you prepare for sleep.
This will ensure that the pillow softens over a greater area and over a longer period, and thus extends the life of the pillow. With polyfill or feather pillows, direct sunlight is recommended once or twice a month. Direct sunlight will not affect the composition of these two varieties of pillows, just the appearance. They will discolor.

How do I clean/wash my pillows?

We recommend that you only air your pillow.

Foam or latex pillows: We recommend that you dab clean only the soiled area and dry in a breezy spot away from direct sunlight.
Do not immerse your pillow in water.
Do not machine wash.
Do not spin dry.