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All our products are indipendently revieved by our customers 20 days after they receive the item.
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Service rating : Great communication and super fast delivery
Product : Best pillow I have ever had. It comes with me everywhere I travel. My back pain has improved remarkably.
Service rating : The pillow arrived in good condition and in a timely manner.
Product : The pillow adjustment has proved invaluable as I have been able to adjust it to meet my needs. I previously had a therapeutic pillow but found it too high. I also find the softness of the memory foam very comfortable
Love my new pillow. Sleeping like a baby.
Emailing customer service was OK at times and other times there was no response for 6 days and 4 days regarding one order. Far too slow. Even though I was emailing to say what's happening. Was so unhappy at lack of communication that I attempted to cancel my order. It had in fact been sent but if they don't communicate this then the customer is left wondering and probably getting quite infuriated, as I was.
Service rating : It was easy and turned up as expected.
Product : Only Good because the new strong smell of the pillow means I am giving to my partner to use because he is less sensitive to the smell, until I becomes less strong.
Service rating : No problems my pillows arrived quickly.
Product : These are replacements for ones we have been using for far too long, love them.
Service rating : Great service and prompt delivery
Product : I have had my pillow for 6 years before that time I would buy pillow after pillow each time they would flatten and after 2months sleeping on the therapeutic pillow I don't have a sore neck anymore. I have purchased one for my Husband and he loves it.
Service rating : Delivery was quick, we were very pleased with all aspects of delivery
Product : Have ordered same pillow last year for our daughter, so, because they were on special and are exceptionally good for neck posture while sleeping, ordered one for my husband who loves it.
Service rating : Service was great, fast delivery
Product : I purchased this pillow for my son as he suffers with headaches, I have had this pillow in the past and it was the best pillow I have ever had. It is soft and I just love the way it can be adjusted to suit my personal needs. This is an absolutely amazing pillow. I suffer with a sore neck, shoulders and back and this is the only pillow that was ever able to help me have a good nights sleep and wake without stiffness and soreness.
I had a great purchasing experience - quick, easy and I got what I ordered. I can't ask for much more.
Service rating : The service was excellent.
Product : The product is great.
Service rating : Delivery was so quick, the order must have been (well) packed as soon as it was received.
Product : Love these pillows. My mother lives on Bruny Island (Tasmania) and the pillows were recommended by the local medical facility.
Service rating : Ordering was easy however I wasn't happy that postage wasn't reduced with multiple items. The price of the pillow is high enough
Product : The only thing that reduces the rating of this pillow is the price and postage.
Service rating : arrived very quickly
Product : very happy with the pillows
Service rating : it was delivered quickly as promised
Product : It is too short. I would much prefer it to be the length of a normal pillow. It would look better and feel better.
Service rating : A1 VERY PROMPT DELIVERY
Product : Perfect for reading in bed
Service rating : love the pillow
Product : Great no stiff neck in the morning
Prompt order processing and despatch
Service rating : Products are great, and delivery is always timely.
Product : Always get a good night sleep with this pillow!
The parcel did not reach me due to the incorrect input of address on the delivery advice. Though the invoice has stated the correct address. I had to trace it myself where the parcel was and finally got it on 19 Dec with 2 weeks delay.
Service rating : Fabulous
Product : Very good
The qualities of the various pillows are excellent. The delivery time and charges were more than reasonable
Service rating : Great service
Product : Great pillow. Bought two for my parents as I have one, my mum loves it, dad is still coming around to it.
Service rating : Very prompt service and extremely reputable company
Product : I am so thrilled with my new complete sleep original memory foam pillow. Thankyou for the best night sleeps I have ever had. No more neck pain.
Service rating : Very quick delivery
Product : This is my second Sleeperrr pillow. I suffer with neck pain and this is by far the best pillow for me and I have tried quite a few
Service rating : prompt delivery
Product : great product
Service rating : nil
Product : nil
Service rating : Excellent service, fast shipping.
Product : Item as described, very happy with the pillow.
Service rating : Very fast delivery. Goods were as advertised.
Product : Strong smell for a while but OK now. Still playing with comfort levels. Love that it is adjustable and I can experiment with height and softness.
Service rating : can't sleep without it
Product : amazing
Great products and excellent service
Service rating : Fast delivery
Product : Excellent product
Service rating : Very good
Product : Best pillow on the market
Service rating : Excellent customer service
Product : Great service
Service rating : I used this company twice now to purchase my pillows and in both instances I have found them to be very resourceful. Their customer service is of a high level. I always feel comfortable ordering my pillows from them.
Product : I suffer from neck and shoulder problems and it is always a nice relief when I can lay on this pillow. It provides a lot of comfort and support where I need it most. I have now been using this pillow for 2 years and this one was a replacement as my other one was starting to lose its comfort.
Service rating : 'fast delivery
Product : brilliant product im now waking up with no neck pain
Service rating : I ordered the pillows at 11am on a Sunday. They were delivered 24 hours later. Fantastic.
Product : I love this pillow and so does my neck.
Service rating : very fast receipt of goods
Product : very impressed
Service rating : Very prompt delivery. I ordered the product on Sunday and received it on Wednesday
Product : Product was as described and quite happy with it. It did have a strong smell (of foam / rubber) and needed to be aired before use, otherwise all was good.
Service rating : Very good
Product : Very good
Service rating : Very quick delivery.
Product : I haven't given up on it entirely yet but I am finding it a bit hard. I have taken out the inserts and I'm happier with the lower height but still not as soft as I'd hoped.
Service rating : Fine
Product : Pillow is great, just the foam smell was a little offputting, but used 2 covers.
Easy to use online ordering with lots of information on each product.
Service rating : I certanily would give Therapeutic Pillow Australia a10 out of 10. The whole process was made very easy and my pillow was delivered to my door within 24 hours. I will definatley be purchasing through them again.
Product : I just love my Sleeprr Original- Memory Foam pillow. It has given me back a great night sleep and assisted in helping with my neck and jaw pain. I know look forward to bed time.
Service rating : products great but delivery took 3 days and we are in same state
Product : surprisingly comfortable and soft
Service rating : Ordered on a Saturday, received 9 days later. Was getting concerned.
Product : Love the pillow and the ability to change it
Service rating : Fantastic, thank you
Product : Fantastic , thank you !
Service rating : very efficient service, received pillow a fw days after ordering
Product : it took a few nights to get used to pillow but am now finding it very comfortable
Service rating : Amazing, ordered on Monday delivered here in the UK on the Friday cant top that!5 days!!
Product : My wife has been using a previous pillow from this company for 8 years & it needed replacing so she has not used this one yet but it looks fine
Service rating : Excellent service, my pillows were dispatched the same day as ordered and received the following day.
Product : Love this pillow and the fact that it can be adjusted. I like soft pillows and this one is super soft and comfortable but supports my neck perfectly as side sleeper.
Service rating : Very quick service
Product : My son loves it
Service rating : Fast delivery. Easy process to buy product.
Product : Love it!
Service rating : Vary quick delivery after order
Product : Didn't really know what to expect but it is comfortable
Arrived within 48 hrs - well done
Service rating : Fast easy service.
Product : I love the softness of the Original Memory Foam Sleeper, however I seem to sleep better on the next one up which my husband uses? Interesting? Still, i do prefer this pillow to original pillows now.
Service rating : Extremely fast service.
Product : These are our second lot of pillows. We find them very comfortable.
Service rating : Fast, no fuss service.
Product : Eased my neck pain from the very first night of use.
Service rating : fast delivery
Product : best sleep in years
Service rating : I was incredibly impressed with both the recommendations made by staff when I called to enquire which product would suit me best. As well as how quickly all the pillows arrived.
Product : Very happy with this pillow. Although it adjusts in many different ways, i'm happy with it as it is on the smallest setting. Not the pillow that I was going to buy and am so happy that it was recommended to me. Really love the softness of the memory foam.
Service rating : Fast delivery, well packaged
Product : Very comfortable
Service rating : Easy to deal with and super prompt service.
Product : I like the pillow after 4 nights of use. As a side sleeper it has been good for my neck.
Service rating : have used these pillows before and am just replacing an old one.
Product : love the memory foam pillow for neck comfort
Service rating : Quick response, appears to be great company.
Product : This is by far the best pillow I've ever used. Regards 'fussy sleeper'
This is my second one and I wouldn't use anything else
Service rating : Perfect for me and very comfortable.
Product : The pillow is comfortable and perfectly adjusted. It does what you say it will do and it has helped my neck and given me a good night's sleep.
Service rating : Super fast postage.
Product : Great for my neck- love that it is adjustable
Service rating : Informed at every step of the purchase & delivery. Quick & simple.
Product : Recommended by another customer. Very comfortable. Great product.
Service rating : I was kept up to date with the order progress, and the order arrived very quickly.
Product : I was actually surprised regarding the density of the foam in this pillow (denser than I expected). Ideally, perhaps clearer photos or even a video of how the foam reacts to pressure would give a better idea of the type of foam. I realise that's one of the downsides of not being able to feel a pillow before purchasing.
Service rating : Fantastic Pillow. Delivery was extremely fast
Product : Very comfortable pillow. My neck pain has improved
Service rating : Quick delivery easy to order
Product : Everything was very quick and easy ... No fuss
Service rating : Many other companies could learn from Therapeutic Pillow. Efficient, accurate and prompt.
Product : Exactly as described
Received all pillows promptly
Service rating : delivered efficiently
Product : unfortunately I purchased the wrong strength pillow for my partner, he said it is good but prefers mine more as it is thicker foam
Service rating : Very prompt delivery. Good brochure as well, useful explanation of how to adapt the pillow to my requirements.
Product : Still getting used to it. Very comfortable, but hasn't stopped my snoring, despite several different combinations.
Service rating : Excellent. This arrived the day after it was ordered, and was much appreciated.
Product : I think I love it, but it's taking me a while to get used to this pillow. However, I am waking up with far less neck soreness, and it is thus worth persevering with the different feel of the pillow.
Service rating : First class service, the pillow arrived within 24 hours.
Product : From the very first night I used the pillow my quality of sleep improved,I had no neck pain for the first time in years.I would not go anywhere without it now!!!
Service rating : Pillow was delivered promptly, no problems.
Product : Great for neck support. Extremely comfortable.
Service rating : its a good pillow
Product : was delivered in a timely fashion
Service rating : Great service!
Product : Lovely, thank you! I have already told another about how great it is :)
Service rating : Clear and easy order form.
Product : I have tried a few contour and latex pillows and this pillow is perfect for me.
Service rating : easy to order, fast delivery
Product : This is our 3rd lot of Therapeutic Pillows, very happy with the quality, thank you!
Service rating : Prompt service, easy to use website
Product : Great pillow, plenty of support without being too firm.
Service rating : These are fantastic pillows our whole family have these, great for neck posture and so comfortable, we have purchased three and looks like we will be buying one for our 90 year old mother who has just had a major neck operation to help her as her current pillow is too soft and neck posture is not good. She has just has an operation for compression on her spine from her neck and I believe this pillow will help her recovery, would you like to send her one to try!!! Im sure she will give you great feedback
Product : Absolutely the best pillow I have ever had
Service rating : Quick delivery!
Product : So comfortable and has provided much needed relief for my ongoing neck problems.
Service rating : Service was amazing, easy to order and delivery to the bottom of the South Island in New Zealand in 3 days!!! Maybe you guys could give NZ Post a few ideas....
Product : Pillow is fantastic excellent on my neck and really helps with a much better sleep, highly recommend this product.
Service rating : great service!
Product : Im still undecided about this pillow, while it is comfortable, in some positions its hard to get to sleep.
Service rating : Extremely fast in post
Product : Helps.
Service rating : The company itself was very helpful but the transport company they were using is pathetic. It took 5 days to get the pillow across town after pick up and even after repeated calls to Fastway by myself and the lady representing Therapeutic Pillows who was trying to do her best to get me the pillow was getting the same results. Eventually before we had finished she offered to personally bring me a pillow but I said no let us make the transport company do what they are supposedly paid for. She said to me that there would be some high level talks to this company about it's service. This and only this is why the rating is poor.
Product : The product is good my neck no longer gives me as much pain as it use to but the pillow does not fit a standard pillow case and therefore it bunched up and makes the pillow higher and I feel as though I would get greater benefit if the pillow was able to spread out a bit further
Service rating : Great pillow
Product : Great pillow
Service rating : I received my order promptly.
Product : I have been using this brand for years due to a neck injury which caused headaches. My everyday quality of life is much better due to a great reduction in neck pain related headaches and better quality sleep. I take my pillow whenever I go away.
Service rating : Great
Product : Great
Service rating : Contact and communications were great, shipping was fast and products arrived more than safely.
Product : Best pillow I've ever owned. Period. Most comfortable sleep of my life!
Service rating : Fast delivery and easy to deal with
Product : Excellent pillow. Best pillow ever!!
Service rating : Very prompt service to nz.
Product : Just have to say this is the best pillow ever. Best memory foam pillow, true to product description. Have had one for 10 years and loved it. New now just as good and my daughter has my old one and she loves it too. Both of us suffer from painful necks and our neck problems have virtually resolved using these pillows. Try to take them everywhere we go as they are very easy to transport. Have recommended them many times.
I need to say I have wasted many dollars trying to find the right pillow and the written promises are totally inaccurate. These really are the best and certainly value for money. To the public my advice is don't look for cheaper options, you will unlikely be satisfied. Thank you
Service rating : Fast shipping
Product : Excellent product
Service rating : Prompt service with e-mail updates.
Product : Love the pillow. Had to leave it behind when I went away recently - most upsetting".
Service rating : Loved it
Product : Really great product
Service rating : Excellent
Product : So comfy, getting a great night sleep