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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Complete Sleeprrr Original - Adjustable Memory Foam Pillow
Service rating : Great service very helpful staff who follow through on their promises. Very happyProduct : I love my new pillow the flexibility is great don't know why I haven't got one before will definitely get another next time
Service rating : Awesome customer service ,super quick delivery to NZ . Love the pillow perfect for my sore neck sleep all through the night now ðŸ˜ŠWill use purchase from this company again !! Highly recommendedProduct : Fantastic pillow I sleep all night now. I have spent so much money on useless pillows wish I'd know about these products years ago!!
Service rating : No hassle delivery, good lead timeProduct : The wife wanted it and she is pleased
Service rating : excellentProduct : The pillow was not the right type for me.Brett was really helpful and is going to send me one that is more suitable
Service rating : Very efficient.Product : The pillow is not as long as my normal pillow, so it does not fit very well when the bed is made up
Service rating : I appreciated the fast responseYour website and ordering system was easy to followI love the pillowProduct : Love the pillow it is perfect
Service rating : Delivery was within 1 week.Product : Great Pillow, Wife loves it, stopped her Snoring.
Service rating : Great pillow this is my 2nd one would recommend to any oneProduct : Great pillow would not have any thing else
Service rating : Pillow arrived quickly and well packaged.Product : excellent product. I have used before and just needed to replace as was years old. Originally found at a Physio, but as he had moved, I found it online, and happy with the quick service.
Service rating : FantasticProduct : Skeep is going great again
Service rating : Very happy with the service that was providedProduct : My husband has one and i tried it one night and had a great nights' sleep so just had to get one myself
Service rating : Service was goodProduct : The pillow is very uncomfortable not using it anymore
Service rating : This is my second one of these pillows, the first one lasted years and years. It arrived quickly - can't fault any of it. ThanksProduct : it's great that it's adjustable
Service rating : Quick international delivery and good communication. Incomplete tracking number sent but when I checked in, they responded promptlyProduct : Excellent product, has made a big difference to sleep and neck pain upon waking
Service rating : I love my pillow. I purchased one a couple of while ago but i gave it to my husband but I could not do without it so I needed another one. I love it.The pillow arrived very quickly also, another good point.Product : i love the pillow. It is the second purchase because I gave the first one to my husband who also loves it.
Service rating : speedy delivery . I cant live without this pillow and felt Thereaputic Pillow offered a reputable genuine serviceProduct : Cant cope without this pillow , worth every penny for neck pain
Service rating : Yes I would recommend themProduct : Love them the are very comfortable
Service rating : Good website with plenty of product info. Fast delivery.Product : I bought the Complete Sleeprrr Original - Adjustable Memory Foam Pillow Memory Original, which can be adapted for different head shapes and body sizes. My skull protrudes at the back so most pillows push my head forward, even standard contoured pillows. Being able to adjust the height of both the side and the centre is a great idea.
Service rating : Excellent service. Yes I will definitely buy again. Thanks.Product : Very comfortable - took a few nights to get used to the new pillow. I'd had my old therapeutic pillow for around 10yrs so was passed it's use by date. Thanks
Service rating : Extremely helpful staff who were able to identify my exact needs and recommend suitable products accordingly- an excellent customer service team with high quality products. Fast and easy efficient delivery and affordable products. I have enjoyed my new purchase which has helped me with my sore back and stiff neck when sleeping. Would definitely repurchase from this company in the future.Product : Excellent high quality and affordable product which has resolved my neck and back pain whilst sleeping.
Service rating : I purchased this pillow for the following reasons: 1. Waking up with a crook neck. 2. Adjustment of neck & head for sleep Apnea.As per, my prior purchase of bed wedges from Therapeutic Pillow Australia - They simply, WORK!!!IMPORTANT: Like the bed wedges, there is a "lead-in" time. It took me a week, to get used to the new format. Now that, I am used to my bed wedge & new pillow, I would feel very lost, without them.Product : I purchased this pillow for the following reasons: 1. Waking up with a crook neck. 2. Adjustment of neck & head for sleep Apnea.As per, my prior purchase of bed wedges from Therapeutic Pillow Australia - They simply, WORK!!!IMPORTANT: Like the bed wedges, there is a "lead-in" time. It took me a week, to get used to the new format. Now that, I am used to my bed wedge & new pillow, I would feel very lost, without them.
Service rating : Excellent, fast delivery.Product : Different to my 1st pillow but still excellent.
I should have got the thinner one, too bulky for me. I did remove the additional inside but still too bulky for me. Saving to buy the thinner one...
Service rating : Easy purchase, delivery did take a bit longer than expected but it was over the holiday period so that would have been e pecked. Maybe could look at sending an email when the pillow has been despatched so we would know when delivery would be.Product : Great pillow I have used these pillow previously & will continue into the future.
Service rating : Easy online purchase and timely delivery.Product : Our second time to purchase these pillows - and we didn't look at anything else - we knew we wanted them again.
Service rating : Great pillow and it arrived so quickly.Product : Best pillow ever and it is adjustable. I have slept so much better since getting this pillow.
Service rating : I love it so comfyProduct : I would recommend it
Service rating : A representative responded promptly to my emailed question which was appreciated.Product : For a month before I started using the pillow, I was waking with my neck unable to turn without pain. Since using the pillow, I have had no neck pain at all. The ability to tailor it to my needs was useful. It is certainly comfortable. Only thing I find odd is that it is not as long as a standard pillow so sits short within a pillow slip but this is minor considering the comfort received.
Service rating : Easy to order and delivered promptly - excellent service.Product : This is by the far the best pillow I have ever slept on! It's so comfortable and supportive.
Service rating : Prompt deliveryProduct : Great product
Service rating : Very efficientProduct : I think a little early as still getting used to it
Service rating : took a week to get here from Melbourne Via Sydney. Not companys fault. Obviously postal service takes the long way around.Product : sleeping peacefully
Service rating : easy to order and delivered timelyProduct : like the flexibility of removing part of the inner to make is thinner, and removing ribs to make it softer.
Service rating : easy to order, fast delivery, exactly what you expect.Product : great product!
Service rating : This pillow will fix and re-align the minor "bad things" I've done during the day with my neck. I put my neck out a few times and a sleep on the pillow fixes it.Product : I have used one for a number of years and obtained it from my Chiropractor so was very glad to know I could buy it for myself. Delivery and website very good. thanks.
Prompt service and love the pillow
Service rating : Very Happy with service!!Arrived in about 5 days of order.Product : When took one piece of foam out,had a great sleep!!Wife said i was sound asleep snoring LOL!!Thanks for this wonderful product.
It's my 2nd pillow so yeah I'm happy
Service rating : Fast and efficientProduct : Great pillow but really odd chemical smell that sticks around
Service rating : Fast and efficientProduct : Love our pillows
Service rating : Such a speedy delivery! One day to reliever after ordering on a Sunday. Pleasantly surprised!Product : Love this pillow! My husband and I both bought one and he usually hates molded pillows. He loves this one as it is so soft but also gives him neck support. I've always struggled with pillows being too high for my small frame and suffer from migraines when there is too much stress on my neck. This pillow is perfect with the removable inserts that allow you to adjust the height. Hasn't totally illuminated the headaches but it has certainly helped! Thank you!
Service rating : Produce great productsProduct : Love it!! Recommend it to everyone!
Service rating : Pillow is wonderful to sleep on. Would not be without it.Product : The pillow adjusts to my neck and head position so no neck pain.
Makes sleeping a pleasure. Assists greatly with skeletal issues and helps you wake up fresher.
Fast delivery and good condition that it was sent in
Service rating : Quick delivery.Product : I have used one of these pillows consistently for the past 2 odd years. It was originally recommended by the physio and it has significantly reduced the neck pain I used to suffer. I have recommended this pillow to many people with neck problems and those that bought one have been very happy. Kim
Service rating : It took a little longer before arriving but I am okay with the pillow. Its very comfortable to sleep with.Product : Its alright.
Service rating : Easy transaction, good communication, and fast shipping.Product : The pillow isn't cheap but it's worth every last cent. If you're after pretty packaging and presentation you've come to the wrong place but if you want to end your pillow quest this is the pillow to do it. I've wasted a lot of money on a variety of pillow types and brands over the last few years and none of them could even come close to the support, design and structure of the sleeprrr original. No more migraines, stiff necks and muscular aches. For those who are not used to memory foam it will feel odd at first but after the first couple of nights you will enter slumber heaven. A warning that there is a very strong chemical smell when you first take it out of the package so I'd suggest airing it out for a few days before you use it. It fits in my standard pillow cases too so no need to buy new ones! Overall, it is one of the best purchases I've ever made in my life and my only regret is not coming across it sooner.
Service rating : Very comfortableProduct : Love it
Service rating : The staff are so helpful. I've bought 7 of these pillows in the past and love them! I've bought different levels of density for different members of the family. The staff are sit on at helping you make the right decision to suit your needs...besides if you get it and you think you'd prefer a different one you can change it.Product : I changed this pillow for the gel one because I wanted a slightly softer one as I've had a recent neck injury, and the gel one is AMAZING! I loved it from day one... And the added bonus is that it's nice and cool for a hot menopausal woman :-)
Service rating : Once again, very efficient service, prompt delivery, safely packaged.Product : Superbly comfortable and wonderful support-I love it
Service rating : It is very comfortable and the removable inserts allowed me to adjust it to my height.Product : I had not found a pillow that was the correct thickness before the Therapeutic and the Complete Sleeprr Original allowed me to adjust it to suit.
Service rating : love it in every way!Product : best pillow ever!!!!! and i've tried them all!
It is not thick enough
Excellent sales & service.
Service rating : I am happyProduct : It is very good
Love my new pillow.
Service rating : prompt delivery.Product : great support, very comfy, resulting to a good sleep.
Service rating : I was so happy to receive this within one week of ordering it.Product : It took me a while to find this pillow again and I am so glad I did. I have been sleeping so much better since I have been using it.
Service rating : Site was easy to use, reviews helpful and service excellent.Product : My husband loves his new pillow and he is not easy to please!!
Service rating : This order was done on the internet and that went smoothly. Prior to the order being done though we did speak to them and the customer service was excellent.Product : Still getting use to the new pillows but the last ones gave us 5 years of fantastic sleep whereas we were buying new pillows every six months so quality lasts.
Service rating : Excellent service and deliveryProduct : I am still testing the pillow, I have removed the two main inserts and even on the lower side it still seems to high for my neck and comfort. But I'll keep giving it a go.The pillow itself is very well made and capacity to adjust the heights is great.
Service rating : Easy to order and pay and received my pillow very quickly.Product : I have chronic problems with my neck and have headaches and poor sleep however since I bought this pillow the change has been amazing. My headaches have all but gone and I sleep comfortably and am not always tired. Best pillow ever!
Service rating : i very much like your products.Product : this pillow is not suitable for me. i much prefer my original pillow. i will pass this pillow onto my partner and see what he thinks.
Service rating : Fast shipping, great service.Product : Excellent construction and design. Wonderful to sleep on!
Service rating : Fast and efficient service and deliveryProduct : Best sleep for ages
Service rating : Very efficient serviceProduct : I have some problems with it but they are because:1. I have chemical sensitivity and find the pillow has a chemical smell evrn after airing it, however I have overcome that by putting several pillow cases on it.2. I find it is great when used on a soft foam mattress but it does't work for me on a firm innerspring mattress.
Service rating : Service was fantasticProduct : From sleeping on about 5 different pillows and rotating every second night, finally I have found a single pillow that is really comfortable every time
Service rating : AmazingProduct : Amazing
Service rating : All online.Product : I thought I would get the adjustable tubes to make the top of the pillow firmer.But these were not included.Otherwise. The pillow is good.
Very helpful staff. Fast delivery
Completely happy with the pillow. No more headaches and finally getting a good nights sleep!
Service rating : Placed order, delivery was quickProduct : Love it. Sleep really soundly.
Service rating : Great service very promptProduct : Very comfy
Service rating : Service good, delivery surprisingly quick considering Aust Post's present problems. The pillow was recommended to me by chiropractor Dr Quang Li, Ashfield Mall, tel o2 9797 7555.Product : I've been using the pillow for a week now and find I am sleeping longer and sounder, and waking without the neck pain with which I used occasionally to suffer.
Service rating : Great service, products always sent promptly. Would like to some form of rewards program - I have now purchased 10 pillows & 2 other products.Product : Love these pillows - my husband uses his with all the inserts, I remove all of mine! Love the ability to alter the pillow as you often waste money on pillows that are not right for you!
Service rating : excellent service recieved it next day after my order.Product : great pilow love it
Service rating : Easy to navigate the site, reasonable prices and quick deliveryProduct : Love this pillow, I've been using this brand for 10 years and recommend them to anyone with neck troubles
Service rating : Very fast deliveryProduct : It took a couple of days to adjust to the new pillow, but after that it was amazing. My shoulders and neck are not painful in the morning now.
Service rating : Have no complaints about the service the pillow arrived very quicklyProduct : Terrific being so adjustable and comfortable
Service rating : Received my pillow the next dayProduct : Best pillow ever
I have been using your pillows for the past 5 years. I can't use anything else now!
Service rating : Speedy deliveryProduct : My wife is now getting used to her new
Really quick and easy service. Products turned up without hassle.
Service rating : Service was very quivk and efficient. I had a faulty pillow and it was replaced before I could ask if they wanted the faulty one returned. Which they didn't. Great product too.Product : Very adjustable so you can sleep how you like.
Service rating : Good fast responses and shippingProduct : Good product
Service rating : Always ready to helpProduct : Excellent.
Service rating : Brilliant, fast service. I was in desperate need for this pillow and the service was incredibly fast. I very much appreciated the understanding and quick serviceProduct : Comfortable and supportive
Service rating : parcel arrived in good timeProduct : I'm getting much better sleep now
Service rating : The pillow arrived promptly, packaged well for transport.Product : Once I removed the strips from the pillow and the larger insert I find the pillow very comfortable. Standard pillow slips are too big though.
Service rating : Excellent and quick serviceProduct : This is my 4th pillow from them but chose a different one this time and still adjusting to it. I find it a little hard.
Best pillow ever.
The Complete Sleeprrr Original Pillow is a luxurious cervical neck support pillow featuring removable foam inserts, giving 12 different adjustment options so you can create the perfect pillow to suit your comfort needs.
Designed in collaboration with healthcare professionals to give the best neck support and spine alignment that a memory foam pillow can provide. Therapeutically contoured, the Complete Sleeprrr pillow has two easily removable and re-workable inserts that allow you to change the shape and height of the pillow to suit your comfort and postural needs.
Pillows made to measure: Takes the risk out of your pillow being too high, too low, too hard or too soft. It's all so simple. One size suits all!
Users can dynamically change the surface density of the Complete Sleeper Pillow to suit their own comfort needs. For an even softer feel, simply take out the Memory Foam 'noodles' positioned within the channels on the pillow's surface.
If you do remove some or all of them to enhance the initial softness, you can store them for possible later use after natural softening of the pillow has occurred. Each channel can take up to three 'noodles' together, to re-plump support where it's needed most - under your neck!
Inner: Do not immerse in water. Dab clean with a solution of warm water and mild detergent. Do not machine wash. Do not tumble dry.Dry flat away from direct sunlight.
Cover: Normal wash and dry. (To avoid damage to the foam from constant removal of cover, leave cover permanently on the pillow once you have configured it to suit your comfort needs).
General: To help the lifespan and generally protect the pillow we recommend the use of the Naturelle Pillow Protector in medium size.
Patents and Trade Marks applied and in effect world wide.
on your website it says ...giving 12 different adjustment options so you can create the perfect pillow to suit your comfort needs.
Could you pass me the link how can I adjust it in 12 different ways
Thanks for you enquiry. I hope this makes sense as it can be a little confusing. Please let me know if you need more assistance or want to have a chat about anything else at all.
Complete sleeprrr with inserts sleeping on high side
Complete sleeprrr with inserts sleeping on low side
Complete sleeprrr with inserts out sleeping on high side
Complete sleeprrr with inserts out sleeping on low side
Complete sleeprrr with large insert in sleeping on high side
Complete sleeprrr with large insert in low side
Complete sleeprrr with small insert in sleeping on high side
Complete sleeprrr with small insert in sleeping on low side
Complete sleeprrr with large insert in on opposite side sleeping on high side
Complete sleeprrr with large insert in opposite side sleeping on low side
Complete sleeprrr with small insert in opposite side sleeping on high side
Complete sleeprrr with small insert in opposite side sleeping on low side.
I am a smaller framed female. Which pillow should i choose. The original version or the deluxe version?
I would definitely be inclined to recommend the complete sleeper original pillow. It is our most popular product, gives good support, is adjustable and the memory foam soft version is always well received.
The deluxe version is also good but is a lot more rigid in its feel and you may find it a little firm
Happy to chat further about the products and answer any other questions that you may have.
My husband is sweaty and his pillow is now smelly from his perspiration. What do i do?
It is quite difficult to clean a foam pillow as any excessive wetness (through washing) will cause the foam to break down. My recommendation would be to take product out of its cover and remove the sleeves and store in a warm dry spot so that the product gets some good airflow. Also squeeze the stale air out of the product and it will draw in fresh air. I would then recommend spraying a safe anti microbial spray on the product which should help break down any bacterias (which are usually the cause of the odour). It also sounds like the pillow protector you are using is not the best as no sweat should be permeating the cover. We have a good one via the world market leader in Protectabed which i would recommend their range also. Please let me know if i can be of further assistance.
Need a pillow that will assist in preventing apnea spells. I am interested in one that will hold my cervical spine in a position of extension. Im not a back sleeper so i know whatever I find will be a difficult transition.
Difficult to know exactly which pillow for you but the complete sleeper original is our most popular and being adjustable might be the easiest pillow for you to transition into. It is normally very well received and perhaps might help you on this occasion.
Quality and firmness?
The complete sleeper original pillow is a very high quality Australian made product. If you are looking for a firmer pillow then the plus version might be more suitable for you needs as it is about 20% firmer. Please do not hesitate to call if we can be of more assistance.
Recently diagnosed with degenerative arthritis of the cervical spine & sleep apnea. Which pillow would meet the needs of both conditions?
I would probably recommend the complete sleeper original pillow. It is our most popular pillow, gives good support, is adjustable which i think you do require should you wish to change the shape of the product. It is not specifically designed for sleep apnea though many who have this condtion do use the pillow. Please call if i can be of further assistance.
hi, I need a pillow that can support my neck shoulder. the pillows I have now make my shoulders sore when I get up. what pillow is good for me?
I generally always recommend the complete sleeper original pillow - great support, good comfort and adjustable so it should suit all body types. If shoulder is an issue then maybe you might need to look at the mattress, underlay that you are using as it might be bit firm and causing shoulder soreness. Happy to have a chat if you would like to discuss further.
Do you have a small travel size version of the complete sleeper pillow?
We don't have an exact version of the complete sleeper in travel but we have cut pillows in half or two.thirds previously when people have wanted them. Alternatively the sleepaway memory pillow has a similar though slightly firmer feel to the original and exactly the same foam as the plus version .
I am looking for a pillow that will keep the neck in a straight position through out the night. what can u suggest. the person has to avoid sleeping on the sides
I think the complete sleeper original pillow is the best for most people. If the person needs to sleep on their back only then you might remove the inserts to keep the pillow a little bit lower in height. Please let us know if we can be of more assistance.
What is the differences between the 4 choices
The original is the most popular - memory foam in a softer density - best suits females, adolescents and seniors. This is most recommended.
The plus version is a firmer version - about 20% firmer and we recommend for males.
The gel version is very very soft and suits those that like their pillow as such.
The deluxe is not memory foam and it quite rigid in its feel. Suits those that like a lot of support.
Hope this info helps and please call if i can be of further assistance.
I am trying to get a pillow for my mother in law.
It is the Harley original pillow from the UK. Not the memory foam and a small/ slim one as well.
Can you please advice.
Our closest pillow will be the complete sleeprrr original pillow in memory foam and you can remove the inserts to make it into a lower product that is close to the shape of the low Harley pillow.
I have a complete sleeper that I purchased in Australia about 10 years ago. I love it but it now needs replacing. I have no idea which version it is. Can you help? I don't remember there being 4 versions 10 years ago???
I think it will be either the deluxe version which is traditional foam and is approx 58cm in length or the memory original version which is approx 50-52cm in length which is the easiest way to tell what pillow you have.
I am just emailing to say thank you so much for sending me the small soft pillow. It's perfect and very comfortable. I have never experienced such excellent customer service from an online purchase before, I really appreciate it.
Thank you and all the best,
Hi, I have the original pillow, we have just got a new mattress that has a pillow top layer and I'm finding my pillow now feels to low, I use it on the low side with both inserts in. The high side makes my head feel like it slopes down too much... do you think an extra layer/ insert would work? Or is one of the other pillows higher?
I found your pillows prob 8 years ago now and I will never go back... it literally comes every where with me when we stay overnight and I have the hubby converted a
I think this sounds like an easy fix. We have layers of foam available that can just sit under the pillow and can send a few out for you. Happy to do the foam layers complimentary if you can cover the freight? or welcome to pickup. Please call on 03 8585 6685 and can organise for you.
Warm regards, Brett.
Have you got any comfortable pillows for people with short neck ?
I would recommend the complete sleeprr original pillow. With the two adjustments in the mdidle of the pillow you can change angles to suit a shorter neck length and also being memory foam it is quite soft in its feel so should be a good option for you.
Please call if we can be of more assistance.
What is the difference between this and the Complete Sleeprrr Traditional?Thanks
The difference between the two is that the complete sleeprrr original pillow is a visco elastic foam or more commonly referred to as memory foam. The characteristics of this is the foam will mould to the shape of your head and neck and has a very accomodatiing feel. The foam slowly reverts back to its natural shape when weight is removed. The complete sleeprr tradition is a foam with more rigid structure and will provide great support but will not mould to the shape of your head and neck in the same way. It will feel a little firmer. Please let us know if you have any further questions we can help with.
can you use a standard pillowcase for theses pillows or do you have to buy special pillowcases
The pillows should fit a normal pillow case but we do sell therasoft range of pillow cases for $15 each if your existing cases are a little small.
Warm regards, Brett.
03 8585 6685
can you buy a washable pillow case for the $95 neck pillow as it does not show on the order for it.
We recommend the use of pillow protectors with all of our products. We produce a good one called the naturelle pillow protector which are all washable and stainproof as well as dustmite resistant. We also produce a range of cotton slips called Therasoft which are nice pillow cases and also washable.
I just bought a pillow and have 2 questions.
1. Can these pillows be washed?
2. Can I buy more inserts?
Pillows cannot be washed as water will damage the integrity of the memory foam. More inserts can be purchased at any time just call us on 03 8585 6685 to arrange.
How do I clean my sleeperrr pillow? Mine smells like old sweat.
Unfortunately you cannot really clean the foam once it is dirty or sweaty. You may be able to dry it out a bit in a dry/breezy spot but the best way to keep clean is with the use of a pillow protector which will stop any moisture getting tinto the foam. We produce a good one called the naturelle protector but there are also many others available around which should work ok also. Please contact us on 03 8585 6685 if we can be of further assistance.
Warm regards, Brett Parnham.
How often should this type of pillow be replaced?
We recommend the pillow be replaced approximately every 3-5 years. With the use of a pillow protector the pillow will last longer but invevitably they will eventually need to be replaced after a period of time due to use and also due to perspiration and a few other things being considered. Please call and we can help with any further questions that you may have. Warm regards (03) 8585 6685.
Are your pillows hypoallergenic?
All of our pillows are hypoallergenic when they are made and when they leave our warehouse. This is with the exception of the feather sleepezy pillow. With regards to the foam pillows they are treated with an additive called ultra fresh which is designed to stop mildew and mould from growing in the products. We also definitely recommend buying a naturelle pillow protectors with any pillows as these will protect the pillows from perspiration and dustmites etc. Hope this info all helps and please ask us if you have any further questions at all. 03 8585 6685.
Where can I buy this product
You can buy this product through health professionals Australia wide. There will be a stockist very close to you. Please call 03 8585 6685 and we can give you a list of all the local stockists.
What is the correct care for the CompleteSleeprrr please. I have been unable to find out if or how often is should be washed etc. Thank you
It is recommended that foam pillows not be immersed in water and should be kept as dry as possible. The best way to keep the pillow clean is prevention through use of a pillow protector like this http://www.the-pillow.com.au/pillow-slips-covers/pillow_protector_waterproof but if the pillow does get dirty then just use a sponge to dab clean and wipe accordingly.
I have osteoarthritis in my neck and have been recommended a. Contour pillow. I am only 5'. 2" and weigh about 47 kg. My physio said to get a soft pillow but will the fact that it is memory foam mean I need a firmer one? Also, I am a back sleeper so will I be able to use it successfully? I was going to buy the soft pillow with the inserts that can be taken out if necessary. Also, I am concerned about the smell of memory foam and have heard some horror stories about memory foam mattresses and th
The memory foam original pillow is a great choice. It is soft yet supportive so should be very suitable for your body frame. I do not think you should look at a firmer pillow. As a back sleeprr it will still provide you the support you need but you may be better off with the inserts removed. There can be a minimal foam smell when products are first used but this should dissappear very quickly after use. Our foams are all made here in Australia and meet the strictest health and environmental standards.
Where can i buy pillow slip to fit
Hi Rodgee, Plesae contact our Head office on 03 8585 6685 and we can recommend a local stockist for you. Warm regards. Brett.
How regularly should the pillows be replaced?
i.e. how long do they last?
For the original pillows we recommend replacement about every 3-5 years. Some of the non memory last a lot longer but the memory foam does have a tendancy to soften a little over time.
Warm regards, Brett.
Is there a supplier on central coast nsw
Yes we do have suppliers on the Central Coast of NSW. Please give our NSW agent a call on 02 9316 9012 and they will be able to guide you in the right direction.
Warm regards, Brett
03 8585 6685.
Is the memory foam pillow hard or soft
In the is pillow the memory foam is soft. It may feel quite firm in really cold temperatures - all memory foams are temperature sensitive - but otherwise should have a lovely feel to it. If you are after a firmer version then the complete sleeper plus might be the way to go.
Warm regards, Brett.
Would the complete sleeper original soft pillow be suitable for a tall 6 year old, taking out all the inserts and noodles???
Pillow without the inserts should be ok for a 6 year old. I would leave the noodles in iinitially and just see how they go. That will soften the pillow more than lowering the height. The tranquillow pillow low in memory foam or the latex naturelle low are also good options to look at.
Warm regards, Brett.
I have severe neck and head pain is the original sleepy the best for me? Also I am only 147cm and 39kgs.
I tend to always recommend the complete sleeper original pillow as a starting point and find that it suits most of our clients. Given your size though it might be that a lower pillow is more suitable particularly if you sleep on your back predominantly. Please give us a call on 03 8585 6685 and we can make some recommendations for you or refer you to a local stockist nearby.
I have one of these pillows and my five year old daughter loves it. Would it be suitable for her if I bought one for her and took the inserts out?
I think the pillow might be a bit high for your daughter even with the inserts taken out and would be more inclinded to recommend the childrens tranquillow pillow in a memory foam. You could always try the complete sleeperr for her and see how it goes though.
Warm regards, Brett Parnham.
Can the memory foam pillows be washed
Hello team at Todd,
The pillows can be lightly dabbed clean with a soft sponge but it is important to keep wetness minimal as the pillows will deteriorate the foam. Definitely do not machine wash or fully immerse foam as it will not dry out. We tend to recommend the pillow protectors with all the products to help keep the foam protected and new. Please let
Warm regards, Brett.
I want to have it so the pillow is low for my neck but the other side is high, and no dip in the middle so like it slopes down. I weigh 50kgs and am 163cm
I would recommend the dual zone pillow which has the shape that you are after with high support under the neck and a slope down from that point across the pillow.
Warm regards, Brett Parnham.
is there any big size than this?
The complete sleeper is the largest version available. However we can make a bigger pillow by adding a 2.5cm layers to the tranquillow memory medium pillow. We can do this up to any height that you require. Can also be done for the latex pillows also.
Warm regards, Brett Parnham.
how does the pillow go for allergy sufferers, as I get hay fever and need something that doesn't smell or hold dust?
all the foam and memory foam pillows should be suitable but would definitely look at the naturellle pillow protectors with whatever product you do choose. Please call if you do think we can be of more assistance and very sorry about the delay in getting back to you.
Warm regards, Brett.
Hi I used to always sleep on my side but now sleep on my back most of the time, but sometimes wake up on my side. I try not to sleep on my side because of a shoulder injury but sometimes I do. The pillow I have is meant to be s memory foam but I often wake up with pins and needles down one of my arms, when I sleep on my back I usually lay my head slightly to one side and this would be the side I get pins and needles. I gather from this that I am putting pressure on a nerve. So I am wondering wou
Please give me a call on 03 8585 6685 and we can see if we have some solutions for your questions.
Warm regards, Brett.
Could you please supply me a list of Perth stockists? I live in the Midland area of Perth.
Please do not add my emailing to a list for further solicitations.
Sorry about delay. Please find link to all our distributors https://www.the-pillow.com.au/about/state_distributors
We do not collect emails for enquiries so please do not worry.
Warm regards, Brett Parnham.
03 8585 6685
Hi. I live in norway. Can i order a spinely pillow. Ineed myimortant sleep.
You can easily order the product on the website and it will be dispatched next day and should be with you in Norway between 5-7 business days.
Team at Therapeutic Pillow
I need an anti snoring pillow. Is this the right one?
This is our best seller and the most popular in our range. It should help with your snoring by encouraging side sleeping. The fact that it is adjustable is also very beneficial. Please call us and happy to discuss in great depth what might help you.
Warm regards, Brett.
I have arthritis in my neck and shoulders and am a medium snorer. Which would be your best pillow for this. Many thanks, Michael
This is our most popular pillow and the one that i normally recommend for most users. Adjustable, comfortable and very supportive it is a really well received product and i think would be suitable for your requirements. Warm regards, Brett.
Where in Melbourne ( near Ringwood) are shops to view range and try out your pillows please?Jill
I have a short neck so can you advise whether the Complete Speeprr would be suitable.
The original pillow should be perfectly fine for you. Designed to suit all sizes and adjustabilty aspect will mean it can be tailored to your needs just fine.
Warm regards, Brett.
I would like to find the supplier of these pillows as I bought 2 of these pillows and my neck and back is so sore from these pillows because they do not offer any support, the foam is so soft it compresses to nothing so you have no support at all for your neck.
I want to get a refund for this falsely advertised so called "neck pillow"
Hi Karen ,
We are the maker of the pillows and happy to chat about getting you a firmer product with more support if you feel the pillow is not proding enough support. None of our products are falsely advertised but on many occasions people dont find a certain product suitable for them so we always resolve to their satisfaction. My contact number is 03 8585 6685 and happy to chat at anytime during work hours 9-5 mon-fri.
Warm regards, Brett Parnham
Can I buy the pillow at the show room after trying which one is most suitable at the showroom?
Yes you can pickup products and try products at the showroom at RElaxhouse, 234 Centre Dandenong Rd, Cheltenham, Vic, 3192.
Warm regards, Brett.
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