5 out of
5
Very happy with my purchase, which arrived sooner than I had expected.
Well packed for postage. Thank you.
4 out of
5
Service rating : Received my purchase very quickly. Would recommend.
Product : Finally having a good nights sleep. It does slide around a bit in the pillowcase so I just have it on top.
5 out of
5
Service rating : I have several items from this company over the years. I have found their service to be excellent.
Product : I found this product great. I get a good night’s sleep and am not being woken up constantly with sweats.
3 out of
5
Service rating : It was really good. I have enjoyed using the therapeutic pillow. It does tend to slide somewhat in the pillow case.
Product : It slides within the pillow case
5 out of
5
Service rating : Great product would highly recommend it
Product : Excellent at cooling down a hot flashp
5 out of
5
Service rating : The whole process from ordering to delivery was excellent.
Product : Although I purchased the pillow mainly for hot nights, I have used it every day for my foot - as just after I purchased it I developed an issue with my foot and I need to keep it cool - the pillow has been perfect! I have kept it in the fridge overnight as I live in the tropics, but I can leave it out of the fridge all day and it still keeps cool. I am very pleased with it - one day I might even use it for sleeping!
4 out of
5
Service rating : Fast delivery
Product : Bought it for grandson....he's hot bodied...it gets used every hot night ....from fridge to bed.....so it gets a tick for effectiveness.
5 out of
5
Quick and easy to order and receive.
5 out of
5
Service rating : Excellent, cant wait to buy another one
Product : Excellent product, sleeping much better need one for hip back pain
5 out of
5
Service rating : Great communication and very fast delivery.
Product : Well made and easy to use. I bought 2 based on others' recommendations and keep them in the fridge during the day. I then put them in two pillows which I swap around at night as one becomes warm. Haven't had night sweats since I purchased them. Thanks!
5 out of
5
Service rating : Excellent
Product : Excellent
5 out of
5
Service rating : Excellent service, went out of their way to help me.
Product : Can't begin to tell you how helpful this cool pad is. I have Eczema and get very itchy when I get hot, this pillow pad is just what I need to help me sleep at night.
5 out of
5
Service rating : Easy online ordering, good information, quick delivery, great customer service.
Product : Not excellent because I over filled the pad due to no 'caution' or 'warning' in the instructions on the pad, and my pad is now far too heavy. Unable to drain the excess water due to the pad's design. Still works, just very heavy.
I reported this directly to Therapeutic Pillow and received a very quick and positive reply from Brett :)
5 out of
5
Service rating : Easy website. FAST delivery.
Product : LOVE my pillow. Great for stiff lower back. Brilliant to aid in cooling me down during sleep :)
5 out of
5
Service rating : The ordering process was easy, and delivery was prompt.
Product : The Pillow Pad was simple to activate. It does have a cooling effect, and it's good to be able to put it in the fridge if needed.
4 out of
5
Service rating : Haven't tried it yet as the weather is quite cool, so look forward to trying it in summer
Product : Again same as above, havent tried it yet.
5 out of
5
Great products, excellent service
5 out of
5
Great products, excellent service
5 out of
5
Service rating : Product arrived in a timely manner.
Product : Works perfectly and big enough to fit my pillow
5 out of
5
Service rating : Pillow was posted out very promptly
Product : This pillow is a life saver for my hot flushes, I absolutely love it. I need another one to keep in the fridge and swap over in the middle of the night. Fantastic.
5 out of
5
Service rating : Speedy delivery.
Product : My husband has been having trouble sleeping during the recent very hot nights. We don't have fans or air-conditioning. He hasn't had a sweaty head since day one of using the Cooliow. Excellent!
5 out of
5
Service rating : Vey efficient service
Product : Just luuuv it ! Use it on my feet as well. Awesome. Best product for hot flashes.
4 out of
5
Service rating : Website could use a bit of work
Product : It's greta but would be even better if it was just a little bit bigger to make it the size of a normal pillow, rather than about 80%. Possibly also provide some sort of "cool" pillow slip with the pad - no use having a cool pad inside a warm pillow slip!
5 out of
5
Service rating : the process and service was efficient and easy, thanks
Product : It arrived and was with excitement. On return from dining I discovered the puppy thought it was a new toy and had destroyed it.
5 out of
5
Service rating : Very happy with the product and the service.
Product : I love my pillow insert. It's amazing how cool it is.
5 out of
5
Service rating : Good service, quick delivery
Product : My partner loves his Cooliow pillow! He is very impressed. Great quality.
5 out of
5
Service rating : Quick and easy site to navigate around.
Product : Exactly what was on the website. Great product
5 out of
5
Service rating : ....
Product : ....
4 out of
5
Service rating : ....
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5 out of
5
Service rating : Very prompt service.
Product : I've been getting the best nights sleep since buying this product.
4 out of
5
Service rating : Service via phone was quite good. The email reply was a bit slow.
Product : Good quality product. Has a screw in plug which is great, No leaks - unlike a competitor's product with a push-in plug. Stays cool for a few hours but heats up by morning.
5 out of
5
Service rating : Pleased with service and delivery. Thank you.
Product : Pleased with purchase. Thank you.
5 out of
5
Service rating : Fast delivery and product arrived in good condition
Product : I love the product, but am finding it difficult to use because it feels way too cold to put my head on.
5 out of
5
Service rating : I was impressed with the quick confirmation and delivery of my order.
Product : The product met my expectations and I'm very happy that it performs as advertised and as expected
4 out of
5
Service rating : Quick delivery was great.
Product : Broken and in the bin without the chance to use it. I was putting water in it, it wasnt even remotely full and it split down the side and was leaking. Complete waste of money and very unimpressed.
5 out of
5
Service rating : quick, no issue
Product : surprisingly cold, plug can be lumpy if you put it the wrong way up.
5 out of
5
Service rating : Good to deal with
Product : Cool and comforting
5 out of
5
Service rating : Shipping was as expected (about a week), email updates etc all good. No complaints.
Product : Great - cooler pillow. I find on super hot nights it doesn't really chill that much (unless put into the fridge) but still cooler than a regular pillow. Jel makes squishy sounds sometimes, and I find it does hold onto the heat instead of releasing it. It slips down my pillow too - all minor problems, I still love it, and use it nightly, and is defiantly cooler.
5 out of
5
Service rating : na
Product : It stays cool all night, it actually does help me sleep on hot nights
5 out of
5
Service rating : Excellent service. Thank you
Product : The Cooling Pillow Pad has certainly helped my partner's sleeping. He used to suffer dreadfully from the heat and wake often bathed in sweat but the cooling pad has solved this problem.
5 out of
5
Service rating : Service was very fast.
Product : Brilliant.
5 out of
5
Service rating : Service was very fast.
Product : Brilliant.
4 out of
5
Service rating : No problems so far
Product : Still waiting for a heat wave.
5 out of
5
Service rating : Service was quick
Product : Pillow will be suitable in our hot summer. thank you
5 out of
5
Service rating : Very happy with goods and service provided.
Product : Yikes, its quite cool on a Autumn morning if no hot flushes! Really does work and look forward to summer and trying it out. If good, will order one for the hubby!
4 out of
5
Service rating : Very happy with goods and service provided.
Product : Yikes, its quite cool on a Autumn morning if no hot flushes! Really does work and look forward to summer and trying it out. If good, will order one for the hubby!
4 out of
5
Service rating : Good, quick service
Product : Bought this for my boyfriend who likes a cold pillow, and he's been really happy with it - does exactly as described. Is nice and cool without popping it in the fridge, but for those hot nights it's really nice to pop it in the fridge for that extra coldness. He loves it!
5 out of
5
Service rating : Very comfortable and supportive
Product : It is very effective
5 out of
5
Service rating : Very comfortable and supportive
Product : It is very effective
5 out of
5
Service rating : Easy online ordering which is what I need.Quick delivery was here before I knew it.Very happy with the product,I used it on the hot nights having difficulty sleeping and hot flushes also.Helped me a lot and noticed the difference within 5 minutes ,I could feel my whole body cooling,just what I needed.
Product : Well what more can I say I have said it all above. great Product would recommend it for menopausal women and hot flushes.Thankyou !,
5 out of
5
Service rating : Quick Delivery
Product : Love this product
5 out of
5
Service rating : prompt delivery thank you
Product : This was for my husband he finds it too cool to use. Maybe something he will use for in summer
5 out of
5
Service rating : excellent products and service
Product : The cooling pad has sprung a leak after one the seals has split after a couple of months use
4 out of
5
Service rating : Arrived quickly. Nothing else to say.
Product : I gave this as a gift to a friend suffering from night sweats. I will ask her how she rates your product when she tries it! It should have included a pillow slip to cover it. No other comments as yet. Jackie.
5 out of
5
Service was very very good. I was very impressed