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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Cooliow Cool Pad - Cooling Pillow Pad
Service rating : My pillow was never delivered and I wasn't notified of anything, I had to contact them to find out what happened then I had to go to the next suburb to pick it up.The pillow itself was awkward and heavy (weight of water). I bought it for hot flashes, too cold to sleep on all night but too heavy and slippery to use when needed.I returned it immediately. They were fine with that.Product : Wasn't for me. Heavy awkward, needs a pillow case of it's own because it slips and slides around inside a standard pillow case. Hard to remove the water for posting it back for a return postage costly. $20 postage here and back only Australia Post benifited.
Service rating : Fast deliveryProduct : Bought it for grandson....he's hot bodied...it gets used every hot night ....from fridge to bed.....so it gets a tick for effectiveness.
Quick and easy to order and receive.
Service rating : Good communication and prompt postageProduct : Product works well but quality of seams on outer cover are poor. They started fraying and came apart within weeks of purchase. Dissapointing as the the cooling function is quite good - particularl if you have two, as I do.
Service rating : Excellent, cant wait to buy another oneProduct : Excellent product, sleeping much better need one for hip back pain
Service rating : Great communication and very fast delivery.Product : Well made and easy to use. I bought 2 based on others' recommendations and keep them in the fridge during the day. I then put them in two pillows which I swap around at night as one becomes warm. Haven't had night sweats since I purchased them. Thanks!
Service rating : ExcellentProduct : Excellent
Service rating : Excellent service, went out of their way to help me.Product : Can't begin to tell you how helpful this cool pad is. I have Eczema and get very itchy when I get hot, this pillow pad is just what I need to help me sleep at night.
Service rating : Easy online ordering, good information, quick delivery, great customer service.Product : Not excellent because I over filled the pad due to no 'caution' or 'warning' in the instructions on the pad, and my pad is now far too heavy. Unable to drain the excess water due to the pad's design. Still works, just very heavy. I reported this directly to Therapeutic Pillow and received a very quick and positive reply from Brett :)
Service rating : Easy website. FAST delivery.Product : LOVE my pillow. Great for stiff lower back. Brilliant to aid in cooling me down during sleep :)
Service rating : The ordering process was easy, and delivery was prompt.Product : The Pillow Pad was simple to activate. It does have a cooling effect, and it's good to be able to put it in the fridge if needed.
Service rating : Haven't tried it yet as the weather is quite cool, so look forward to trying it in summerProduct : Again same as above, havent tried it yet.
Great products, excellent service
Service rating : Product arrived in a timely manner.Product : Works perfectly and big enough to fit my pillow
Service rating : Pillow was posted out very promptlyProduct : This pillow is a life saver for my hot flushes, I absolutely love it. I need another one to keep in the fridge and swap over in the middle of the night. Fantastic.
Service rating : Speedy delivery.Product : My husband has been having trouble sleeping during the recent very hot nights. We don't have fans or air-conditioning. He hasn't had a sweaty head since day one of using the Cooliow. Excellent!
Service rating : Vey efficient serviceProduct : Just luuuv it ! Use it on my feet as well. Awesome. Best product for hot flashes.
I am still waiting for the product. After trying to track it down, rang the office 23/12/2015 told "Robyn " would ring back the following day. I decided to ring them and was on the line for 30 minutes being told I was next in line and my call would be answered as soon nas possible. Obviously they had left for the Xmas break but not change their message. I will rate the product if I ever receive it.
Service rating : Website could use a bit of workProduct : It's greta but would be even better if it was just a little bit bigger to make it the size of a normal pillow, rather than about 80%. Possibly also provide some sort of "cool" pillow slip with the pad - no use having a cool pad inside a warm pillow slip!
Service rating : the process and service was efficient and easy, thanksProduct : It arrived and was with excitement. On return from dining I discovered the puppy thought it was a new toy and had destroyed it.
Service rating : Very happy with the product and the service.Product : I love my pillow insert. It's amazing how cool it is.
Service rating : Good service, quick deliveryProduct : My partner loves his Cooliow pillow! He is very impressed. Great quality.
Service rating : Quick and easy site to navigate around.Product : Exactly what was on the website. Great product
Service rating : ....Product : ....
Service rating : Very prompt service.Product : I've been getting the best nights sleep since buying this product.
Service rating : Service via phone was quite good. The email reply was a bit slow.Product : Good quality product. Has a screw in plug which is great, No leaks - unlike a competitor's product with a push-in plug. Stays cool for a few hours but heats up by morning.
Service rating : Pleased with service and delivery. Thank you.Product : Pleased with purchase. Thank you.
Service rating : Fast delivery and product arrived in good conditionProduct : I love the product, but am finding it difficult to use because it feels way too cold to put my head on.
Service rating : I was impressed with the quick confirmation and delivery of my order.Product : The product met my expectations and I'm very happy that it performs as advertised and as expected
Service rating : Quick delivery was great.Product : Broken and in the bin without the chance to use it. I was putting water in it, it wasnt even remotely full and it split down the side and was leaking. Complete waste of money and very unimpressed.
Service rating : quick, no issueProduct : surprisingly cold, plug can be lumpy if you put it the wrong way up.
Service rating : Good to deal withProduct : Cool and comforting
Service rating : Shipping was as expected (about a week), email updates etc all good. No complaints.Product : Great - cooler pillow. I find on super hot nights it doesn't really chill that much (unless put into the fridge) but still cooler than a regular pillow. Jel makes squishy sounds sometimes, and I find it does hold onto the heat instead of releasing it. It slips down my pillow too - all minor problems, I still love it, and use it nightly, and is defiantly cooler.
Service rating : naProduct : It stays cool all night, it actually does help me sleep on hot nights
Service rating : Excellent service. Thank youProduct : The Cooling Pillow Pad has certainly helped my partner's sleeping. He used to suffer dreadfully from the heat and wake often bathed in sweat but the cooling pad has solved this problem.
Service rating : Service was very fast.Product : Brilliant.
Service rating : No problems so farProduct : Still waiting for a heat wave.
Service rating : Service was quickProduct : Pillow will be suitable in our hot summer. thank you
Service rating : Very happy with goods and service provided.Product : Yikes, its quite cool on a Autumn morning if no hot flushes! Really does work and look forward to summer and trying it out. If good, will order one for the hubby!
Service rating : Good, quick serviceProduct : Bought this for my boyfriend who likes a cold pillow, and he's been really happy with it - does exactly as described. Is nice and cool without popping it in the fridge, but for those hot nights it's really nice to pop it in the fridge for that extra coldness. He loves it!
Service rating : Very comfortable and supportiveProduct : It is very effective
Service rating : Easy online ordering which is what I need.Quick delivery was here before I knew it.Very happy with the product,I used it on the hot nights having difficulty sleeping and hot flushes also.Helped me a lot and noticed the difference within 5 minutes ,I could feel my whole body cooling,just what I needed.Product : Well what more can I say I have said it all above. great Product would recommend it for menopausal women and hot flushes.Thankyou !,
Service rating : Quick DeliveryProduct : Love this product
Service rating : prompt delivery thank youProduct : This was for my husband he finds it too cool to use. Maybe something he will use for in summer
Service rating : excellent products and serviceProduct : The cooling pad has sprung a leak after one the seals has split after a couple of months use
Service rating : Arrived quickly. Nothing else to say.Product : I gave this as a gift to a friend suffering from night sweats. I will ask her how she rates your product when she tries it! It should have included a pillow slip to cover it. No other comments as yet. Jackie.
Service was very very good. I was very impressed
The Cooliow Cooling Pillow Pad uses thermo-regulating technology to produce a natural cooling effect by absorbing body heat into the pillow pad and then dispersing it out into the atmosphere. There are no chemicals and no electricity usage involved in the cooling solution process provided by the Cooliow cool pad.
Do you spend night after night tossing and turning, flipping your pillow umpteen times just to find a comfortable cool spot? Then this is the solution that you have been looking for.
This remarkably effective cooling pillow pad is made from very soft and thin synthetic medical grade material. The thermo regulating cooling pad that does not require electricity usage. The temperature is lowered through diffusion of energy and the cooling pad gently soothes and relaxes your muscles. The technology is fairly simple; an amalgamation of non-toxic fluids, specialized thermo regulating material and the laws of thermodynamics give you the desired cushion effect and thermo regulation without power.
Hot flushes are a common issue related to hormonal imbalance and menopause and women around the world suffer from this distressing condition. Unfortunately, there is no cure for it but you will be able to take control by toning down the intensity of hot flushes and night sweats with the Cooliow comfort cool pillow. Relief is almost instantaneous and before you know it you will get some much needed reprieve from the symptoms of hot flashes.
The Cooliow Cooling Pillow Pad dissipates body heat just like the conventional radiator in your car. In the case of your car, the hot fluid enters the radiator and loses its heat where the cool water is then circulated through the system to begin the process again. This cooling pad follows a similar principle; it acts like your body’s very own radiator that absorbs heat through water and dissipates it into the surrounding air giving your body a cool refreshing sensation. The cool pad is cool to touch.
There is no refrigeration required to use this product and you do not have to sleep on a soggy wet pillow either because the Cooliow Cooling Pillow Pad stays dry on the outside. Many health experts believe that lowering the temperature of the head helps people sleep more peacefully and at a deeper level of sleep.
If you want an even cooler pillow pad then place it in the refrigerator for 20 minutes, but never put in the freezer! Freezing the cool pad halts the pillow pad's cooling process by physically freezing the liquid making it impossible to actively dissipate excess body heat.
Cooling Pillow Pad Outer: Medical grade Synthetic cover.
Cooling Pillow Pad Inner: Non toxic natural silica gel (fundamentally the same material as sand).
Care: Do not leave in direct sunlight. Not machine washable. Hand wash and dry in a shaded warm area.
Since I live overseas & would like to take the cooliow pillow pad back with me, I was wondering how much it weighs (obviously without water) & would it be safe to fly at an altitude without exploding?!!!
Chillow should be fine to take home with you but would recommend not filling with water until you get it home. Reason is that it is difficult to get water out once it is in the product so you will be carrying added weight. Warm regards, Brett.
What is the weight of the cooliow?
The cooliow probably weighs about 400 grams but then you put 1.5 litres of water in it which lifts the weight to approx 2kg.
Does the gel pillow come with a warranty? I had previous one that leaked.
Hi Jen, 6 month warranty on the cooliow cooling pillow. Please give us a call if you have any further questions.
Warm regards, Brett.
Hi do you place the cooling pillow pad inside a regular pillow slip/case or do you sell a cooling pillow slip/case to fit the cooling pad?
The cooling pad will just pop inside your existing pillow case and keep you cool that way. Please contact 03 8585 6685 if we can be of more assistance.
Can you sit on this product (or only lay your body/head on it)?
Can definitely sit on the product also. Would most likely put in fridge prior to use to get maximum cooling through your pants if sitting on it.
Team at Therapeutic Pillow.
Hi I brought a pillow pad abt 2 weeks ago. How often do u have to refill with water ? Also it says fill with warm water. Can I fill it with cold water as I would like it cooler. Thanks.
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