Cooliow Cool Pad - Cooling Pillow Pad


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Rating 4.8 based on 52 reviews


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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Cooliow Cool Pad - Cooling Pillow Pad

  • 4 out of 5 18/01/2018

    Service rating : All good. Prompt delivery. No hassles.

    Product : It works OK, but I expected better.

  • 5 out of 5 27/12/2017

    Service rating : The whole process from ordering to delivery was excellent.

    Product : Although I purchased the pillow mainly for hot nights, I have used it every day for my foot - as just after I purchased it I developed an issue with my foot and I need to keep it cool - the pillow has been perfect! I have kept it in the fridge overnight as I live in the tropics, but I can leave it out of the fridge all day and it still keeps cool. I am very pleased with it - one day I might even use it for sleeping!

  • 4 out of 5 28/02/2017

    Service rating : Fast delivery

    Product : Bought it for grandson....he's hot gets used every hot night ....from fridge to it gets a tick for effectiveness.

  • 5 out of 5 09/02/2017

    Quick and easy to order and receive.

  • 5 out of 5 26/01/2017


  • 5 out of 5 19/01/2017

    Service rating : Excellent, cant wait to buy another one

    Product : Excellent product, sleeping much better need one for hip back pain

  • 5 out of 5 12/01/2017

    Service rating : Great communication and very fast delivery.

    Product : Well made and easy to use. I bought 2 based on others' recommendations and keep them in the fridge during the day. I then put them in two pillows which I swap around at night as one becomes warm. Haven't had night sweats since I purchased them. Thanks!

  • 5 out of 5 02/01/2017

    Service rating : Excellent

    Product : Excellent

  • 5 out of 5 16/12/2016

    Service rating : Excellent service, went out of their way to help me.

    Product : Can't begin to tell you how helpful this cool pad is. I have Eczema and get very itchy when I get hot, this pillow pad is just what I need to help me sleep at night.

  • 5 out of 5 21/11/2016

    Service rating : Easy online ordering, good information, quick delivery, great customer service.

    Product : Not excellent because I over filled the pad due to no 'caution' or 'warning' in the instructions on the pad, and my pad is now far too heavy. Unable to drain the excess water due to the pad's design. Still works, just very heavy.
    I reported this directly to Therapeutic Pillow and received a very quick and positive reply from Brett :)

  • 5 out of 5 14/07/2016

    Service rating : Easy website. FAST delivery.

    Product : LOVE my pillow. Great for stiff lower back. Brilliant to aid in cooling me down during sleep :)

  • 5 out of 5 16/06/2016

    Service rating : The ordering process was easy, and delivery was prompt.

    Product : The Pillow Pad was simple to activate. It does have a cooling effect, and it's good to be able to put it in the fridge if needed.

  • 4 out of 5 24/05/2016

    Service rating : Haven't tried it yet as the weather is quite cool, so look forward to trying it in summer

    Product : Again same as above, havent tried it yet.

  • 5 out of 5 25/03/2016

    Great products, excellent service

  • 5 out of 5 25/03/2016

    Great products, excellent service

  • 5 out of 5 18/03/2016

    Service rating : Product arrived in a timely manner.

    Product : Works perfectly and big enough to fit my pillow

  • 5 out of 5 14/03/2016

    Service rating : Pillow was posted out very promptly

    Product : This pillow is a life saver for my hot flushes, I absolutely love it. I need another one to keep in the fridge and swap over in the middle of the night. Fantastic.

  • 5 out of 5 14/03/2016

    Service rating : Speedy delivery.

    Product : My husband has been having trouble sleeping during the recent very hot nights. We don't have fans or air-conditioning. He hasn't had a sweaty head since day one of using the Cooliow. Excellent!

  • 5 out of 5 09/03/2016

    Service rating : Vey efficient service

    Product : Just luuuv it ! Use it on my feet as well. Awesome. Best product for hot flashes.

  • 4 out of 5 09/02/2016

    Service rating : Website could use a bit of work

    Product : It's greta but would be even better if it was just a little bit bigger to make it the size of a normal pillow, rather than about 80%. Possibly also provide some sort of "cool" pillow slip with the pad - no use having a cool pad inside a warm pillow slip!

  • 5 out of 5 01/02/2016

    Service rating : the process and service was efficient and easy, thanks

    Product : It arrived and was with excitement. On return from dining I discovered the puppy thought it was a new toy and had destroyed it.

  • 5 out of 5 31/01/2016

    Service rating : Very happy with the product and the service.

    Product : I love my pillow insert. It's amazing how cool it is.

  • 5 out of 5 26/01/2016

    Service rating : Good service, quick delivery

    Product : My partner loves his Cooliow pillow! He is very impressed. Great quality.

  • 5 out of 5 06/01/2016

    Service rating : Quick and easy site to navigate around.

    Product : Exactly what was on the website. Great product

  • 5 out of 5 04/01/2016

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  • 5 out of 5 11/10/2015

    Service rating : Very prompt service.

    Product : I've been getting the best nights sleep since buying this product.

  • 4 out of 5 08/09/2015

    Service rating : Service via phone was quite good. The email reply was a bit slow.

    Product : Good quality product. Has a screw in plug which is great, No leaks - unlike a competitor's product with a push-in plug. Stays cool for a few hours but heats up by morning.

  • 5 out of 5 25/03/2015

    Service rating : Pleased with service and delivery. Thank you.

    Product : Pleased with purchase. Thank you.

  • 5 out of 5 14/02/2015

    Service rating : Fast delivery and product arrived in good condition

    Product : I love the product, but am finding it difficult to use because it feels way too cold to put my head on.

  • 5 out of 5 30/01/2015

    Service rating : I was impressed with the quick confirmation and delivery of my order.

    Product : The product met my expectations and I'm very happy that it performs as advertised and as expected

  • 4 out of 5 28/01/2015

    Service rating : Quick delivery was great.

    Product : Broken and in the bin without the chance to use it. I was putting water in it, it wasnt even remotely full and it split down the side and was leaking. Complete waste of money and very unimpressed.

  • 5 out of 5 27/01/2015

    Service rating : quick, no issue

    Product : surprisingly cold, plug can be lumpy if you put it the wrong way up.

  • 5 out of 5 27/01/2015

    Service rating : Good to deal with

    Product : Cool and comforting

  • 5 out of 5 06/01/2015

    Service rating : Shipping was as expected (about a week), email updates etc all good. No complaints.

    Product : Great - cooler pillow. I find on super hot nights it doesn't really chill that much (unless put into the fridge) but still cooler than a regular pillow. Jel makes squishy sounds sometimes, and I find it does hold onto the heat instead of releasing it. It slips down my pillow too - all minor problems, I still love it, and use it nightly, and is defiantly cooler.

  • 5 out of 5 28/12/2014

    Service rating : na

    Product : It stays cool all night, it actually does help me sleep on hot nights

  • 5 out of 5 01/12/2014

    Service rating : Excellent service. Thank you

    Product : The Cooling Pillow Pad has certainly helped my partner's sleeping. He used to suffer dreadfully from the heat and wake often bathed in sweat but the cooling pad has solved this problem.

  • 5 out of 5 16/11/2014

    Service rating : Service was very fast.

    Product : Brilliant.

  • 5 out of 5 16/11/2014

    Service rating : Service was very fast.

    Product : Brilliant.

  • 4 out of 5 14/11/2014

    Service rating : No problems so far

    Product : Still waiting for a heat wave.

  • 5 out of 5 07/09/2014

    Service rating : Service was quick

    Product : Pillow will be suitable in our hot summer. thank you

  • 5 out of 5 22/04/2014

    Service rating : Very happy with goods and service provided.

    Product : Yikes, its quite cool on a Autumn morning if no hot flushes! Really does work and look forward to summer and trying it out. If good, will order one for the hubby!

  • 4 out of 5 22/04/2014

    Service rating : Very happy with goods and service provided.

    Product : Yikes, its quite cool on a Autumn morning if no hot flushes! Really does work and look forward to summer and trying it out. If good, will order one for the hubby!

  • 4 out of 5 17/03/2014

    Service rating : Good, quick service

    Product : Bought this for my boyfriend who likes a cold pillow, and he's been really happy with it - does exactly as described. Is nice and cool without popping it in the fridge, but for those hot nights it's really nice to pop it in the fridge for that extra coldness. He loves it!

  • 5 out of 5 15/03/2014

    Service rating : Very comfortable and supportive

    Product : It is very effective

  • 5 out of 5 15/03/2014

    Service rating : Very comfortable and supportive

    Product : It is very effective

  • 5 out of 5 14/03/2014

    Service rating : Easy online ordering which is what I need.Quick delivery was here before I knew it.Very happy with the product,I used it on the hot nights having difficulty sleeping and hot flushes also.Helped me a lot and noticed the difference within 5 minutes ,I could feel my whole body cooling,just what I needed.

    Product : Well what more can I say I have said it all above. great Product would recommend it for menopausal women and hot flushes.Thankyou !,

  • 5 out of 5 14/03/2014

    Service rating : Quick Delivery

    Product : Love this product

  • 5 out of 5 03/10/2013

    Service rating : prompt delivery thank you

    Product : This was for my husband he finds it too cool to use. Maybe something he will use for in summer

  • 5 out of 5 16/08/2013

    Service rating : excellent products and service

    Product : The cooling pad has sprung a leak after one the seals has split after a couple of months use

  • 4 out of 5 07/08/2013

    Service rating : Arrived quickly. Nothing else to say.

    Product : I gave this as a gift to a friend suffering from night sweats. I will ask her how she rates your product when she tries it! It should have included a pillow slip to cover it. No other comments as yet. Jackie.

  • 5 out of 5 04/08/2013

    Service was very very good. I was very impressed

  • Description
  • Specifications
  • FAQs
  • The cool solution for refreshing sleep. The innovative cooling pillow pad dissipates the heat from your body so that you can sleep comfortably.

    The Cooliow Cooling Pillow Pad uses thermo-regulating technology to produce a natural cooling effect by absorbing body heat into the pillow pad and then dispersing it out into the atmosphere. There are no chemicals and no electricity usage involved in the cooling solution process provided by the Cooliow cool pad.

    Do you spend night after night tossing and turning, flipping your pillow umpteen times just to find a comfortable cool spot? Then this is the solution that you have been looking for.

    This remarkably effective cooling pillow pad is made from very soft and thin synthetic medical grade material. The thermo regulating cooling pad that does not require electricity usage. The temperature is lowered through diffusion of energy and the cooling pad gently soothes and relaxes your muscles. The technology is fairly simple; an amalgamation of non-toxic fluids, specialized thermo regulating material and the laws of thermodynamics give you the desired cushion effect and thermo regulation without power.

    Forget about using noisy air pumps, blowing or electricity bills. All you have to do is fill the cooling cushion pad with some water and its ready to treat your hot flushes, sunburns, headaches, tired feet and more.

    Hot flushes are a common issue related to hormonal imbalance and menopause and women around the world suffer from this distressing condition. Unfortunately, there is no cure for it but you will be able to take control by toning down the intensity of hot flushes and night sweats with the Cooliow comfort cool pillow. Relief is almost instantaneous and before you know it you will get some much needed reprieve from the symptoms of hot flashes.

    This personal cooling pad truly is a multi-purpose product. Most people who have used the Cooliow Cooling Pad can't stop raving about how handy and useful it is.

    • The cooling pad is normally smooth and cool to touch making it very refreshing.
    • When filled with water the pillow pad is approximately 2 cm thick. The product is sound-free and makes no noise, requiring no electricity.
    • You can use it on your head, legs and back. The temperature is almost perfect; neither too cold nor too hot.
    • The pillow pad is remarkably effective in controlling the symptoms of hot flushes, though a non invasive drug free process.
    • You will be surprised at the quick relief that the cooling pad can provide in treating sunburns, headaches and soothing tired feet.
    • Unlike some cooling pad, our cool pads are covered in a durable synthetic waterproof material.

    The workings of the Cooling Pillow Pad

    The Cooliow Cooling Pillow Pad dissipates body heat just like the conventional radiator in your car. In the case of your car, the hot fluid enters the radiator and loses its heat where the cool water is then circulated through the system to begin the process again. This cooling pad follows a similar principle; it acts like your body’s very own radiator that absorbs heat through water and dissipates it into the surrounding air giving your body a cool refreshing sensation. The cool pad is cool to touch.

    There is no refrigeration required to use this product and you do not have to sleep on a soggy wet pillow either because the Cooliow Cooling Pillow Pad stays dry on the outside. Many health experts believe that lowering the temperature of the head helps people sleep more peacefully and at a deeper level of sleep.

    If you want an even cooler pillow pad then place it in the refrigerator for 20 minutes, but never put in the freezer! Freezing the cool pad halts the pillow pad's cooling process by physically freezing the liquid making it impossible to actively dissipate excess body heat.

    Sleep experts love the effects of the Cooliow

    The room temperate of your bedroom can have a significant bearing on the quality of your sleep. It is widely known in the health care industry that lower than normal room temperatures help people to sleep better and deeper. The Cooliow Cooling Pillow Pad brings down the temperature of the pillow to help induce and supplement a longer and deeper sleep.

    How to use Cooliow?

    Fill the pad with water, exhaust the air seals. Make sure that the weight after filling the pillow with water does not exceed 2.5 kgs and to do so you should ensure that you do not fill more than 2.3 litres of water in it. You can reduce the quantity of water if you want. You can refrigerate the pillow for extra coolness but never put it in the freezer!

    Why is our price for the Cooliow less than that of other cooling pillow pads?

    The price for the Cooliow Cooling Pillow Pad is less than that of other cooling pillow pads because we have it manufactured overseas to our high Australian health care standards, and because we import it directly ourselves rather than through a separate distributor.  There are no middleman in the mix, so those savings are reflected in the lower price and carried onto you the consumer.  It is really that simple.

    Content & Care Instructions

    Cooling Pillow Pad Outer: Medical grade Synthetic cover.

    Cooling Pillow Pad Inner: Non toxic natural silica gel (fundamentally the same material as sand).

    Care: Do not leave in direct sunlight. Not machine washable. Hand wash and dry in a shaded warm area.

  • Outer Synthetic
    Inner Non toxic silica gel (basically the same material as sand)
    Cleaning Do not leave in direct sunlight. Not machine washable.
    Dimensions 52cm wide x 35cm deep.
    Height 2cm when filled.
  • Have a question about this product?

    Let us help you
    • Since I live overseas & would like to take the cooliow pillow pad back with me, I was wondering how much it weighs (obviously without water) & would it be safe to fly at an altitude without exploding?!!! Thanks!

      Hi Jo, Chillow should be fine to take home with you but would recommend not filling with water until you get it home. Reason is that it is difficult to get water out once it is in the product so you will be carrying added weight. Warm regards, Brett.

    • What is the weight of the cooliow? Thanks, Jennie

      The cooliow probably weighs about 400 grams but then you put 1.5 litres of water in it which lifts the weight to approx 2kg.

    • Hi. Does the gel pillow come with a warranty? I had previous one that leaked. Thanks

      Hi Jen, 6 month warranty on the cooliow cooling pillow. Please give us a call if you have any further questions. Warm regards, Brett.

    • Hi do you place the cooling pillow pad inside a regular pillow slip/case or do you sell a cooling pillow slip/case to fit the cooling pad?

      The cooling pad will just pop inside your existing pillow case and keep you cool that way. Please contact 03 8585 6685 if we can be of more assistance.

    • Can you sit on this product (or only lay your body/head on it)?

      Can definitely sit on the product also. Would most likely put in fridge prior to use to get maximum cooling through your pants if sitting on it. Regards, Team at Therapeutic Pillow.

    • Hi I brought a pillow pad abt 2 weeks ago. How often do u have to refill with water ? Also it says fill with warm water. Can I fill it with cold water as I would like it cooler. Thanks.

    • Hi how long does the cool pad pillow stay cool/cold for. Also how often do you change or fill with water. PS why only 6 month warranty? Best regard

      Hello please can i ask you to give us a call and we can explain how the product works foryou and if suitable. Warm regards, Team at Therapeutic. 03 8585 6685

    • A friend bought me a chillow. The cooling effect is great, however 1. It slides down to the edge of my pillow and bunches up there and 2. The foam inside it bunches up within the cover. Any suggestions on how to solve these problems?

      Hi Sharon, I haven't really got a solution for you as you cant really stop the cooliow moving around inside the slip unless you were to sew a section into your pillow slip. We could make one up for you if you wished though. Give me a call on 03 8585 6685 if we can help with making one of those for you. Would probably be about $25 all up for it to be made for you. Warm regards, Brett. 03 8585 6685

    • is the pad still effective if put inside the pillow case

      Yes the pad is just as effective outside the pillow case and can be used on other parts of the body if you require as well as inside the pillow. Warm regards, Brett. (03) 8585 6685

    • Can I put the pillow in a silk or cotton pillowcase?

      Hi Karen, Yes they should work ok in any pillow case that you use. Warm regards, Brett. 03 8585 6685

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Feefo Independent Reviews

Therapeutic Pillow received a 97% positive customer service rating
from Feefo
in 2018

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