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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Complete Sleeprrr Plus - Adjustable Memory Foam Pillow
Service rating : I purchased a pillow online for my fiancee, turns out he wanted a different one, the staff were very understanding when I explained the situation. We went into the store so he could see all the different pillows and chose one. The staff were very attentive and friendly and refunded then remaining money back onto my card.Product : Now that my fiancÃ©e has his new pillow he can't imagine sleeping with any other one.
getting good sleeps now without waking up with neck pain. Stopped snoring too.
Service rating : The service was prompt and efficient.Product : The pillow is very comfortable to sleep on and supportive of my neck as well. Not sure what web site I looked on but claims that the pillow stops people from snoring are not correct as I still snore. The pillow itself is very good and I no longer need to use two pillows to sleep.
Service rating : Not sure. The pillow arrived as ordered and I was so looking forward to try one of the pillows they advertised as great but now I wonder if I was just ripped off as the pillow I purchased is one of worst I've tried - it was an expensive lesson, I won't be recommending this company or their pillows to anyone. Very very disappointed with my purchase.Product : The worst pillow I've ever purchased. Feels like I'm sleeping on a rock! It's too hard and high, it hurts my neck and I can't sleep. I've tried it a few times but it takes ages for me to get to sleep and I keep waking up. I then have to go back to another pillow so I can get some sleep. I've pulled out the noodles, I pulled out the interfoams and then put them back but not the noodles and it makes no difference, it's a hard uncomfortable pillow - I hate it and I've given up and gone back to my other pillow/s. I'm very disappointed and I will not be recommending this pillow or the company to anyone. They had such good reviews and I was so looking forward to being able to sleep without waking up several times during the night.
Service rating : NaProduct : Na
Service rating : No complaints.Product : I love the pillow, but I would have loved it more if there was additional information about the advantages of using or not using the inner parts as I am unsure which is best for keeping my neck straight.
Service rating : I started using this pillow after a major accident after which I was told I would never walk again. During rehab my specialist spinal team purchased this pillow and I have never looked back. This pillow - was the only thing that enabled me to rest/sleep during my rehabilitation, after which I worked hard, now being able to sleep/rest, and I can now walk again, drive and all other normal functions - well exceeding all my doctors and specialist team/s. I swear by the pillow - my gateway to getting my life back - and this year purchased my second pillow and one for my husband (who has shoulder trouble) and his shoulder pain is well reduced. The good outcomes of a great pillow and getting sleep/rest are countless through out a persons life. Thank you Therapeutic Pillow, so glad you are Australian too :)Product : Wonderful
Service rating : Delivery very slow even allowing for Christmas, Not Therapeutics fault but the courier. Fastway is definitely a misnomer and I have had the same complaint with them before. Ditch them.Product : Found it very good and definitely helped my sleeping.
Service rating : Great serviceProduct : Great pillow
Service rating : Fast reliable deliveryProduct : Best pillow ever and have been purchasing now for several years...I take everywhere to ensure the best night sleep
Very helpful on the phone, and delivery was quick, very easy to deal with..
Service rating : Would recommend to all my friends. Thank you.Product : I love the pillow - finally a good nights sleep and less aches and pain from bad sleep posture!!!!
Service rating : I was awed by how quickly the Therapeutic pillow arrived from Australia - I'm in NZ. It was also cheaper to purchase it from there instead of locally.Product : I love my new pillow. It's the second one I've bought and I wouldn't sleep on anything else now.
Service rating : I bought a complete sleeprrr. Brilliant.Product : Love it! Supporting my bad neck really well.
I asked for the pillow to be left on my doorstep and it was not. Very frustrating as I made this decision at my own risk.
Service rating : Speed of delivery was excellent and I appreciated the clarity of understanding which pillow was suitable for which type of sleep pattern.Product : I should have gone with the softer version; finding this one still too hard.
Service rating : Hassle free easy to use, prompt delivery ....easy peasy !!!! Thank YouProduct : I thought the pillow was expensive BUT what price do you put on a good nights sleep, Thanks !!!
Been using product for over a decade and always satisfied.
Service rating : Fast delivery and serviceProduct : Very happy with the product and the ability to adjust it to your needs
Service rating : very happyProduct : very happy
This is my 4th pillow, the first 3 purchased locally from my Chiropractor, now retired. Went online and found ordering very simple. Pillow arrived in 10 days, all the way from Australia. Perfect fit out of plastic cover. Wonderful nights sleep every day since. Old one officially retired. They last 3-4 years. Thanks!
Service rating : this is my fourth purchase, not totally convinced this is the best pillow yet as the two new ones purchased are quite hard, hoping over time my partner and I get used to them.Product : At this stage not convinced it is best option for me, hoping in time I get used to it. Seems much more un-flexible than others I've had before. Time will tell
I am happy with product. Very comeftable.
Service rating : Rapid overseas delivery of item as describedProduct : Probably because of a neck injury I develop unpleasant neck pain and headache if I don't sleep with my neck well-supported in a neutral position. The complete sleeprrr pillow prevents this pain, it's brilliant, but I have found I have to replace the pillow with a new one after about two years as the memory foam seems to lose its 'recoil' so I'm experimenting with the firmer pillow. I may mix the soft exterior regular pillow with the firmer interior pieces from the memory plus. The crucial message is that this is the best pain-relieving design I have found and it's brilliant.
Service rating : Bought this product for my husband as he has problems with his back it has helped him to sleep better as it supports his neckProduct : My husband is glad I bought this pillow as it supports his neck and spine and he now gets a good night's sleep I would definitely recommend this product
Service rating : Fast delivery, great productProduct : Great pillow for a sore neck
Service rating : Service was excellent, great advice, extremely helpful.Product : Absolutely love the pillow, have never slept better.
Service rating : Speedy and helpful when handling requests or queries.Product : very comfortable and easily adapted to sleeping styles.
Service rating : Very fast delivery.Product : Very comfortable. Really pleasantly surprised.
Service rating : Excellent service, delivered quickly (amazingly fast) and the best price on Earth.Product : I had many fine pillows to choose from here in the U.S. but not the Complete Sleeper Plus. So I bit the bullet and ordered from .AU. They also had a 50% rebate on shipping, which clinched the deal.
Service rating : excellent serviceProduct : best pillow i have ever had
Service rating : Easy to use website & fast delivery of my order.Product : I'm delighted with my new pillows.
I've always had amazingly fast delivery from this company.
Service rating : Great communication& fast deliveryProduct : Great sleep
Service rating : Excellent service with quick delivery of a good pillow.Product : I am very happy with the pillow, it is the best pillow of this type that I have ever owned and I have had a few over the years.
It has been good since i fell and hurt my neck. I find it best when sleeping on my back.
Easy and quick. All good
As Asian , I thing it is too high for my liking as I took out the inserts and use only the low end of the pillow , but when I got up in the morning, my neck is still stiff, perhaps a pillow for kid might be good for me.
Service rating : service was good, very quick and the pillow was sent the next day after orderingProduct : I think the pillow will be good, but it is taking me a while to adjust to it
Service rating : Great!Product : Great product but wish it didn't smell so toxic initially!
Service rating : Great Service, very quick delivery.Product : I have used these pillows for approx. 10 years and love it, it is great for any sort of neck problems.
Service rating : Quick service, I will be keeping the booklet on your products for future use.Product : Have taken out the inserts and that suits me better. Have slept well on it since.May get in touch to see if you have a Memory Foam pillow like the travel pillow only normal size will double sides like a latex one I purchased from my Chiropractor which I have had for several years now. After using the travel pillow I think I like the Memory Foam better.
Service rating : Quick service, I will be keeping the booklet on your products for future use.Product : Have taken out the inserts and that suits me better. Have slept well on it since.
May get in touch to see if you have a Memory Foam pillow like the travel pillow only normal size will double sides like a latex one I purchased from my Chiropractor which I have had for several years now. After using the travel pillow I think I like the Memory Foam better.
Service rating : Very pleased with the service and companyProduct : Very pleased with the pillow
Service rating : Easy. I placed an order paying retail prices and then received a phone call to offer distributor prices - fabulous and easy serviceProduct : Our customers are happy with this product
Service rating : Great service with super quick delivery.Product : Very comfortable. Adjustment is easy.
Service rating : HappyProduct : Very comfortable
Service rating : Website was easy to navigate and informative.Product : Product was as expected, in line with description on website.
Service rating : Fast deliveryProduct : Great for my sleeping position and neck pain
Very timely delivery. Thank you
Overall I was very impressed with the service. The only thing I found very annoying was from the website it said you could web chat a question and someone was online. But when I submitted a question it told me no-one was online and to leave a msg. Then it went back to saying someone was online. They did get back to me about my question the next day but it should say no-one is there if they're not.
Service rating : fast delivery, well packed for delivery, product is as describedProduct : This pillow is as described. However buying a pillow online without trying it is a risk. I find this pillow too firm and too high for me. Removing one or both of the center foam pieces lowers the pillow but it becomes to low and too soft. I should have selected the soft version of this pillow and not the medium. Otherwise this is a great pillow that I would recommend if the the correct type is selected.
Service rating : GoodProduct : Takes a little while to get used to. Was previously a tummy/side sleeper so training myself to sleep on my side. Still finding out which way the pillow is most comfy. Neck pain/stiffness has improved.
Service rating : Buying something as intimate as a pillow online can be difficult, after reading the details online I was torn between two. After a quick call the staff kindly pointed me to a local distributor in my state so I could confirm my choice, which was great! The only negative, was not receiving an online response to my initiated chat, the chat attempts I made I had to leave/submit a message in order to get an email reply. I felt there was no point having that online chat service.Product : Apart from the strong initial foam smell that takes about a week to fade away!... the product is fantastic. After some insert adjustments the pillow is the best thing I've slept on. My sore neck & back are no longer. I have already recommended this product to the family.
Service rating : I love the cuddle-up pillow - it is so warm and comfortable. I would definitely recommend it to friends.Product : This is my second Complete Sleeprrr Plus pillow (the last one was several years old) and I wouldn't sleep on anything else.
Service rating : easy checkout, fast deliveryProduct : took a few nights to get the right adjustment but hubby seems ok with it.
Service rating : Excellent response to my online orders and prompt receivables via post. Thank youProduct : Love my pillows and the mattress comforters, excellent products. Thank you
This is the best pillow I have ever owned. I purchased one 10 years ago when I lived in Australia. It finally wore out and even with the cost of shipping it was still good value to purchase another one and have it shipped to me in the USA.
I had a bit of trouble with the website initially,but your service was great
Service rating : Very good service and quick deliveryProduct : everything good sofar
My second pillow and it works for me.
Service rating : the article arrived very quickly at a busy time of the year and information regarding shipping was helpfulProduct : see above.
Service rating : Ordering was easy however I wasn't happy that postage wasn't reduced with multiple items. The price of the pillow is high enoughProduct : I would never have paid the high price without being able to trial one from my physio. Its better than good however the cost and postage reduces it from excellent.
Service rating : Super fast and easy website to use.Product : Put it bluntly - bloody wonderful to sleep on. No crook neck or shoulders!
Service rating : We love our therapeutic pillows and they come everywhere with us even when we fly overseas.Product : very comfy pillows and as i said before they come everywhere with us even overseas
Service rating : I think there should be a return policy for pillows including return postage. They could be shipped in a clear sealed bag so you can be assured the product hasn't been used if returned. While I have been very happy with my purchases in past years this time I'm not. I will be reluctant to use Therapeutic Pillows on-line shopping in the future as I have spent a considerable amount of money this time for products that I'm not 100% satisfied with.Product : I purchased 2 of these pillows as gifts for my daughter & her partner. The pillows are rather firm and fiddly to adjust; they are not easy to fit into a pillow slip. I'm disappointed because the pillows did not come with a fitted pillow protector. I have previously bought the latex pillow for myself which is very comfortable and it came with a suitable pillow protector. I will never purchase this type of pillow again and wouldn't recommend buying unless you have an opportunity to try before you buy.
Unfortunately, I have to rate poor because I was ordering from Canada and was not able to enter my postcode. After submitting a ticket, I had not heard back and had to phone long distance to follow up. The gent did say he was on top of the issue and to try again in 24 hours. I did and was able to input correct postcode for mailing address but not for billing address. Took the chance and still got my pillow, thankfully, in time for Christmas.
Service rating : Great website, easy to useProduct : v good
Service rating : A wonderful product.Product : As good as advertised. Easily adjustable and works as claimed to enable me to improve my nights sleep.
Service rating : Great, no problemsProduct : Unfortunetly the one we got was a little too firm for our liking (medium Deluxe sleeper), I should have got the soft one. But the pillow itself on its own merits is great.
Service rating : Very prompt delivery (next day).Product : Great pillow for side sleepers, especially larger males... Very hard, so be prepared for that.
Service rating : No problemsProduct : I should of bought the softer option. Possibly offer a exchange services to a different pillow for customers if it doesn't quite suit
Service rating : Easy site. Quick deliveryProduct : Don't go anywhere without it
Service rating : Easy, quick, efficientProduct : Great pillows, have just added another one to the collection
Service rating : I was happy with the service provided.Product : I have been using Complete Sleeprrr Memory Foam pillows for around 7 years now and have found them to be the best pillow to sleep on.
Service rating : If an any doubt about product selection, I recommend calling first to discuss requirements. Phone support staff were very helpful in guiding me to select the correct product (pillow) for my needs. Ordering online was easy & delivery was fast. Happy customer.Product : Took a couple of nights to settle in, naturally, but has definitely helped keep my body more aligned when sleeping, which has helped with neck issue that was also triggering back stiffness. Would definitely recommend.
Service rating : Very quick delivery.Product : We have used these pillows before. This is a replacement pair.
Service rating : Very quick!Product : We are having a wonderful nights sleep now. Thank you!
Service rating : quick and professional, parcel arrived in good shapeProduct : pillow is a bit on the hard side - might have to get a bit of a softer one.
Service rating : No problems with transaction & super fast delivery A++Product : Ordered the 'Plus' which is firmer than normal. Ideal for side-sleepers like myself. Not waking up with headaches now :) I didn't know you also had a 'Blue Gel' version of the pillow as it's not listed on your website.. wouldn't mind trying it out if you want to send me a 'sample' and I'll give you some user feedback?
No idea. Should have arrived several days ago. Still has not arrived. Poor service from courier. Have made attempts to schedule a delivery, to no avail. Very ungelpful and a no show. Waste of a day hanging around.
Service rating : Very quick delivery. Thanks.Product : Excellent service. Pillows as described.
Service rating : good online buying experienceProduct : best pillow ever for me
Fast delivery of correct products
Service rating : Super fast delivery! Same day!Product : Still working out the best thickness but love the choice and I sleep like a baby.
I have some bulge disc in my neck and the therapeutic pillow has been of a great support to my neck and I'm sleeping much better and wakes up in better form. I have been using it for more than one year and I just bought a new one for my son as he was complaining of still neck in the morning, he is loving his new therapeutic pillow.
Service rating : Very fast delivery on my internet orderProduct : The pillow felt perfect within seconds of resting my head on it. My neck & head feel very supported but it is still very soft.
Service rating : Brilliant, haven't slept this well in ages.Product : Perfect support for sleeping on my side, and for my broad shoulders.
Service rating : I received my delivery the next day after ordering. Very fast indeed!! They also put a small gift in with my order which was lovely. Great company and great service.Product : I purchased the Complete Sleeperrr Plus because I have severe Scoliosis and I have not had a good night's sleep for about 20 years. I struggle to find an appropriate pillow to support my neck and often wake up with incredible pain and tension headaches. This pillow has given me the best night's sleep in such a long time. It is the support that i need for my neck to not wake up in pain. THANK YOU.
Service rating : GoodProduct : Good
Service rating : FantasticProduct : Wonderful
A luxurious neck support pillow that features removable foam inserts, giving you as many as 12 simple adjustment options so you can create the pillow that suits your comfort needs.
Therapeutically designed: Two easily removable and re-workable inserts allow you to change the shape and height of the pillow to suit your comfort and postural needs.
Pillows made-to-measure: Takes the risk out of your pillow being too high, too low, too hard or too soft. With 12 simple adjustment functions, the one size pillow suits all!
Users can dynamically change the surface density of the Complete Sleeper Pillow to suit their own comfort needs. For an even softer feel, simply take out the Memory Foam 'noodles' positioned within the channels on the pillow's surface.
If you do remove some or all of them to enhance the initial softness, you can store them for possible later use after natural softening of the pillow has occurred. Each channel can take up to three 'noodles' together, to re-plump support where it's needed most - under your neck!
Inner: Do not immerse in water. Dab clean with a solution of warm water and mild detergent. Do not machine wash. Do not tumble dry.Dry flat away from direct sunlight.
Cover: Normal wash and dry. (To avoid damage to the foam from constant removal of cover, leave cover permanently on the pillow once you have configured it to suit your comfort needs).
General: To help improve the lifespan and generally protect your Complete Sleeprrr Memory Plus pillow we recomend the use of the Naturelle Pillow Protector in medium size.
Do you have a pillow that would assist with UARS?
While we dont have a specific pillow UARS but from my understanding anything that can help you keep in a position of side sleeping in good alignment should perhaps help with UARS. Usually it is a blockage of the air passage way via the tongue if breathing through the mouth (side sleeping should help with this) or the nasal passage which also should help congestion by sleeping on the side so long as the pillow does not get in the way. The complete sleeprr original pillow would be my recommendation for UARS. It is adjustable so you can tailor it to your comfort and being a foam pillow it will not fluff up and obstruct your breathing further. I would recommend the plus version as it is firmer and there is less chance of any obstruction to the breathing airways. The bed wedge may also be of interest.
I sometimes find when I sleep on my side, my respective arm falls asleep. Does the sleeper pillow help with that?
The pillow probably wont help greatly with a "dead arm" as that is probably more to do with positioning of the arm and the type of mattress that you are on. It is not usually an issue but i can't definitively say that the pillow will help with your arm positioning.
What is there difference between the Memory plus and the Deluxe Traditional memory foam pillow? Also how long would shipping take to Adeladie? thank you
Thanks for your questions. The Memory plus pillow is a memory foam product meaning you will mould into it and it will shape with the contours of your head and neck. The plus version is a slightly firmer (more dense) product than the original version. As a really general rule the plus is recommended for men and the original for adolescents, women and seniors.
The deluxe version is a normal type foam meaning it doesn't conform so much to the shape of your head and neck. It is a more rigid feeling pillow. Great for those that like solid support for the neck and head.
i have a lot of neck pain and iam a side sleeper is this pillow right for me?
Definitely the complete sleeper is the way to go. If you prefer a firmer pillow then the plus will be the best option. If you prefer a softer pillow then the original has good support, a lovely feel and is also adjusable.
I have neck pain, what is the best pillow and what do you recommend?
I tend to usually recommend the complete sleeprrr in memory foam. If you would like a softer pillow then the orginal version is the one i would recommend. If it is a firmer pillow that you prefer then the plus version would be my recommendation. Both are adjustable, give great support and are very comfortable. Please feel free to call me on 03 8585 6685 to discuss further.
Do you have any anti snoring pillow?
Unfortunately there is not miracle pillow to stop snoring but our products do tend to help by encouraging one to sleep on their side which should give great support and alleviate the snoring (which is most noticeable when you are on your back). I normally always recommend the complete sleeper memory plus pillow and it is always very well received as it give slightly more support than the original version. Hopefully it can help you also.
Hi, Just wondering if you sell a travel version of the complete sleeprr plus pillow?
The sleepaway pillow in memory foam is the same type of foam as the plus so should be pretty similar. If after exactly the pillow we have cut the complete sleeper plus pillows in half previously for customers who wanted a smaller version of the same pillow. Please give us a call if we can help further in anyway.
Hi,How long do these pillows last before recommended renewal?ThanksJames
We normally recommend changing over the complete sleeprr plus every 3 years approx though many find the pillows good for much longer than that. The weight of head and perspiration tend to be the major determinents in when a pillow should be replaced. Use of the pillow protectors will help keep your pillow in good condition and will extend the life of the product.
Can I wash my CompleteSleeprrr Memory Plus pillow? If so what is the best method? Rgds Piers
Hi Piers, Unfortunately washing the pillow will cause damage to the foam structure of the pillow. We recommend the use of pillow protectors to keep the pillow in a hygenic state. Any marks or spots can be dabbed clean with a damp cloth but the less moisture that the pillow is exposed to the better. We recommend the naturelle pillow protector with all of our foam pillows.
Hi I'm interested in purchasing one of your complete sleeprr pillows but I am not sure which one one would be best suited for me. I am 170cm tall and around 85kg. I like sleeping on my back and sides. I recent have experienced issues with an extremely sore and stiff neck and shoulders which I why I'd like one of these pillows . Could you plse advise me also do you stock any of the pillows to business in Canberra so I can go check them out
Can you please call our NSW agent on 02 9316 9012 and they will be able to advise of a local stockist for you. I would recommend the original pillow if a back sleeprrr as you probably dont need the firmness of the plus. Warm regards, Brett.
Hi, I'm 177cm and 65kg female who sleeps on my back and side. I do have quite wide shoulders and some neck issues. I usually like a medium pillow. Could you please advise of which pillow would be suitable & also postage to 6018 (WA)? Thanks.
I would recommend either the Complete Sleeprrr memory foam original pillow or the latex naturelle in a medium size. Our WA distributor is very close to you at Warrick Mark Thomas Surgical at 10 May Avenue, Subiaco, WA phone (08) 9381 2333 and they will be able to help with all of your questions.
What is the difference between the Complete Sleeprr original, plus and traditional pillows?
The deluxe is the firmest of the pillows and gives the most rigid shape and support. It is a traditional style foam and will not 'mould' as much to the shape of your neck. The memory original pillow is a visco elastic foam and will contour to the shape of your neck. It is the softer version (and most popular) while the plus version is about 20% firmer in feel. Please call and happy to help with further questions at any stage. 03 8585 6685.
I have bad neck pain and headaches from my neck and am after a more supportive pillow. I have a memory foam one, but it is old and needs replacing. I sleep on my back, like firm pillows, require a lot of neck support and I have a small frame. Please can you recommend a memory foam pillow for me? I am finding it confusing to choose between the Sleepr Original, Plus and Traditional and would like to know the main differences between each
I would recommend the complete sleeper plus and perhaps take the inserts out so it is a lower pillow for you as you sleep on your back. It is a firmer memory foam pillow which is what you are after and you can adjust its shape and it is very comfortable and supportive.
Hello, does the complete sleeper plus fit into a standard size pillowcase?
Yes this pillow should fit in your normal style pillow slip but if you are concerned we do have a nice range of pillow slips available here under our therasoft range.
Warm regards, Brett.
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