Naturelle Latex Pillow - Gently Contoured

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Rating 4.65 based on 100 reviews

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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Naturelle Latex Pillow - Gently Contoured

  • 5 out of 5 23/08/2016

    Service rating : Excellent service, fast delivery.

    Product : I purchased this pillow for my mum who is in her 90's. My mum had a stroke and due to the stroke when mum laid on her old pillow her neck would flop to the right. When staying with me she slept on a therapeutic pillow and her head would not flop. So I went on line and found Therapeutic Pillow Australia and I purchased the pillow. Mum loves it she sleeps more sound and is very very happy with the product. Would highly recommend to anyone. Thank you

  • 5 out of 5 17/08/2016

    Service rating : Sent quickly but I asked for it to be sent via Australia Post and it was sent by courier. I wasn't home so had to arrange re-delivery.

    Product : Very comfortable and supportive. This is my second Therapeutic pillow. My chiropractor recommended it.

  • 4 out of 5 04/08/2016

    Service rating : happy

    Product : happy

  • 5 out of 5 18/07/2016

    Service rating : Super fast shipping, was very impressed.

    Product : Item is exactly what I ordered - I've used this pillow before, and had to re-order one after 6+ years of use. Couldn't do without it.

  • 4 out of 5 15/07/2016

    Service rating : Pillow arrived in a timely manner. Dissapointing that you still have to pay for postage considering the amount you're already spending & it's within the same city.

    Product : I really like the pillow. It's helped with my neck pain. Pain hasnt completely gone but it has definitely improved.

  • 5 out of 5 15/07/2016

    Service rating : Absolutely fantastic pillows. Best customer service I have dealt with. Nice to know that company's like this still exist. A very big Thankyou to the staff that helped me with my concern.

    Product : Amazing comfy pillows of great quality. Thankyou.

  • 5 out of 5 11/07/2016

    Service rating : Delivery was very quick, and the packaging was good.

    Product : I'm a right-side-sleeper so the high pillow is great. The firmness of the foam stops me sliding off, although now and then my right ear feels a little compressed, but it's not a problem

  • 5 out of 5 10/07/2016

    Service rating : Prompt processing of order & delivery.

    Product : Great pillow, holds it's shape for years. This is the second one I've purchased, the previous one lasted about 10 years!

  • 5 out of 5 06/07/2016

    Service rating : Fast delivery and a great product

    Product : Awesome pillow. This is my 3rd and my neck and back stay great!

  • 5 out of 5 05/07/2016

    Service rating : Easy online ordering and fast delivery

    Product : Its great, I just should have ordered the large one. Next time.

  • 5 out of 5 29/06/2016

    Service rating : Speedy delivery of order.

    Product : This replaces an older pillow which I bought from a chiropractor several years ago which, through wear, was not as supportive. The new one is much more comfortable.

  • 1 out of 5 21/06/2016

    Service rating : Easy to use online system
    Fast delivery

    Product : Gives me a headache everytime I have tried it !

  • 4 out of 5 21/06/2016

    I ordered the wrong pillow by mistake and received excellent service to exchange for the right one.

  • 2 out of 5 16/06/2016

    Service rating : Excellent service from ordering and receiving. It was a breath of fresh air.

    Product : I purchased the item, in a large, but still found that I still had a bad neck in the mornings as I had with my regular pillows. An overpriced exercise in futility. I should have purchased one (1) to try before buying a 2nd. I bit the bullet and purchased 2 at the same time. I suggest that anyone considering the pillow only initially buy one (1) to see if there are no problems, otherwise you may have wasted your money like I did.

  • 5 out of 5 14/06/2016

    Service rating : I ordered this product in the morning and got it the same afternoon! Packaged well, thank you.

    Product : Absolutely perfect, more than I had hoped for.
    I had a contour pillow in the past, but it was stolen from a hotel room about 6 years ago. I kept putting off buying another one due to price (hey, it's just a pillow right?), but I regret not replacing it sooner. The pressure is off my sore shoulder and I haven't had 'sore ear crush' since. A+++++

  • 5 out of 5 08/06/2016

    Service rating : This is the 4th or so purchase I have made with the company. Always satisfied with the products. Thank you.

    Product : Perfect nights sleep. My husband says the same, longer life than the memory foam and way more comfy.

  • 5 out of 5 30/05/2016

    Service rating : Easy purchase, prompt service.

    Product : Good solid pillow, perfect shape, sleeping like a babe.

  • 5 out of 5 23/05/2016

    Service rating : I have purchased a few pillows and quite a number of other products from Therapeutic Pillow and found all of them first class could not be happier with the products and the service.

    Product : Very happy with my purchase once again this pillow is to replace the pillow I purchased from you about 3 years ago.

  • 5 out of 5 23/05/2016

    Service rating : Prices seemed a bit high, but they've got the goods — a wide assortment of pillows.

    Product : I'm changing from a slightly smaller latex pillow to this new one, so there are no surprises to be had. The pillow works fine.

  • 5 out of 5 13/05/2016

    Service rating : The service was great ....ordered online and recieved in under a week ....thank you

    Product : It is the best pillow i have tried to help me at night with my neck injuries...it fits the neck beautifully and is comfortable....it also keeps shape for 3..4 years...this pillow was a replacement for the same which i had for 4 years ...thNk you

  • 5 out of 5 11/05/2016

    Service rating : Very prompt delivery.

    Product : It only took one night and one 'pillow headache 's get used to the new pillows, and am sleeping much more soundly since then.

  • 4 out of 5 10/05/2016

    Comfortable and supportive. Cosy too.

  • 5 out of 5 27/04/2016

    Pillow arrived in 3 days

  • 4 out of 5 27/04/2016

    Fantastic pillow! from a neck problem sufferer has improved my sleep and neck rotation

  • 5 out of 5 19/04/2016

    Service rating : Great website, quick delivery.

    Product : Great product.

  • 5 out of 5 15/04/2016

    Service rating : Great company, fast shipping and easy to use website

    Product : Been using the pillows for years and I can't sleep without one now ... I even got my husband onto them!

  • 5 out of 5 15/04/2016

    I now get a great sleep every night. Oh and apparently the snoring has stopped.

  • 5 out of 5 14/04/2016

    Service rating : The service was excellent, delivery was quick and we received our pillows within three days of ordering online. So convenient!

    Product : My husband and I ordered a Therapeutic pillow (Medium profile) each - I have a slipped disc in my neck and my husband has general and frequent back and neck aches. We are both thrilled with how comfortable they are! The pillow has brought us both great relief in just a few nights' sleep, I would highly recommend this product to those with back or neck issues and anyone wanting a decent, relaxing night sleep!

  • 5 out of 5 11/04/2016

    Service rating : Product arrived in a few days!

    Product : Took me a little while to get used to it but I love it now

  • 5 out of 5 07/04/2016

    Service rating : I ordered the pillow on line. To replace my previous one but in the larger size. It was dispatched almost immediately and arrived safely and promptly. Perfect.

    Product : Love it. My last one was medium and good but not quite high enough for me...I have broad shoulders. So I now have a higher one which is wonderful. Hubby has the medium one and he loves that. Everyone is very happy. Great.

  • 5 out of 5 15/03/2016

    Service rating : Very friendly efficient service over the phone.

    Product : Love it. Very comfortable and low smell. Way better than the memory foam.

  • 5 out of 5 15/03/2016

    Love them

  • 5 out of 5 15/03/2016

    Fast easy service

  • 5 out of 5 08/03/2016

    Service rating : Service is great and the product is likewise, very happy customer and would and have recommended you product to others.

    Product : Very happy with this product, releases the pain l experience in my neck, don't wake up with psi , fabulous!

  • 5 out of 5 01/03/2016

    My chiropractor recommended this product to me and it has made the world of difference, offering brilliant support to my neck whilst I sleep. Best pillow I've ever owned!

  • 5 out of 5 22/02/2016

    Service rating : Fast service.

    Product : Second pillow that I've bought. Bought ones for the family.

  • 5 out of 5 20/02/2016

    Fantastic service

  • 5 out of 5 18/02/2016

    Service rating : Company sells a great pillow

    Product : Love the pillow, it is a replacement for a similar pillow I had before. Great pillow!

  • 5 out of 5 08/02/2016

    Service rating : Product arrived in super quick time from Oz to Ireland. No issues

    Product : This our second pillow from this company.
    All other pillows hurt our necks.

  • 5 out of 5 06/02/2016

    Service rating : Good Service

    Product : Great Pillow

  • 5 out of 5 03/02/2016

    Service rating : Excellent service

    Product : Fantastic pillow

  • 4 out of 5 02/02/2016

    Service rating : Ordering from the website was easy.
    The pillow was delivered the same week.
    I'm happy about the service.

    Product : The pillow is extremely comfortable to use.
    However it has not helped my snoring at all.

  • 5 out of 5 01/02/2016

    Service rating : Service was good, Paypal didn't work with Safari web browser, but I got an email asking about the unfinished buy, this is good. Re buying with chrome browser worked fine.

    Product : This pillow is a ripper! Relieved my neck pain in the first night, within a week my back back too! Can't recommend high enough!

  • 5 out of 5 06/01/2016

    Service rating : Product was despatched & arrived within days. I work away, had back problems while on shift, went to the local chiropractor and when paying for the service noticed they sold pillows. With some good advice from the staff there i bought one straight away. That night i slept better than i had in years. Next day i was straight online ordering one for home.

    Product : Outstanding product & well worth the money. A good nights sleep is as precious as life itself!

  • 5 out of 5 18/12/2015

    Service rating : Wonderful service, so easy to use and my pillow was delivered within a few days!

    Product : This is the 2nd Therapeutic Pillow I have purchased. They are simply the best pillow! Best for my neck problems.

  • 4 out of 5 16/12/2015

    Service rating : Pleased as it is an exact replacement

    Product : Seems good quality

  • 5 out of 5 14/12/2015

    Service rating : All was good

    Product : The pillow size and comfort is exactly right

  • 4 out of 5 07/12/2015

    Service rating : Webpage good info and fast delivery

    Product : Pillow comfortable but is a fair bit lower than I wanted.

  • 5 out of 5 27/11/2015

    Service rating : Good quick prompt service. Delivered what was promised.

    Product : I just love this pillow. It was recommended by my chiropractor. I had tried everything beforehand including that Bambillo pillow. All the pillows were expensive and I could not sleep on them. This pillow was so good I am buying another couple one for my husband and a spare. The best night's sleep ever.

  • 5 out of 5 24/11/2015

    Service rating : Fast service, no fuss.

    Product : I had to replace my high profile latex pillow and had a really hard time finding a replacement. This was exactly what I needed at a good price.

  • 4 out of 5 21/11/2015

    Service rating : I have been using a memory foam contoured pillow for years and thought it was good but this one sooo comfortable and supportive - invisible support. Thank you

    Product : When I first received my pillow I thought I possibly should have got a medium one but so far perfect:

  • 4 out of 5 27/10/2015

    Service rating : All aspects of the service were good particularly a call from the company who saw I had difficulty with the web page.

    Product : Abit too heavy overall, but sleeping well.

  • 5 out of 5 21/10/2015

    Service rating : I ordered online and found it very straight forward and uncomplicated. I was impressed by the contact via email afterwards with a link to the courier to keep trace on movement and delivery. Great service.

    Product : I received my first Naturelle latex pillow from a lovely chiropractor in Dubbo who made sure I had the right size for my neck and shoulders. I had damaged my neck in a fall and this pillow was another arm of the chiropractic care I received. It made a huge difference to my recovery and that's why I ordered another one so I have one to travel with me! I can't speak highly enough of this product and what it has done for me.

  • 5 out of 5 13/10/2015

    Service rating : Excellent! Excellent quality products, kind service, and speedy delivery. I had placed a large order online, and found the Steri-plus cover on the bed wedge to not suit my hubby's needs as well as the quilted cover might have. I called and explained, and instead of charging me for an additional order of a quilted cover, I was sent one for free as a replacement to the Steri-plus cover. THAT is true quality--and most generous and compassionate--service! Thank you so much!!

    Product : Excellent product. The low profile pillow is perfect for back sleepers. My hubby uses his on top of the bed wedge.

  • 5 out of 5 09/09/2015

    Service rating : Great service!! Thankyou

    Product : Most comfortable pillow ever! Best sleep I've had in ages!!

  • 4 out of 5 01/09/2015

    Service rating : Fast delivery

    Product : Still a bit too high for a medium.

  • 4 out of 5 30/08/2015

    Service rating : Pillow delivery was timely and was as ordered.

    Product : Probably should have bought a smaller profile pillow.

  • 5 out of 5 03/08/2015

    Service rating : Was surprised at just how fast you delivered. I had my pillow in less than 24 hours.

    Product : Lovely pillow.

  • 5 out of 5 31/07/2015

    Service rating : Always a pleasure to deal with and good quality pillows

    Product : This is a replacement pillow for my husband, he loves it.

  • 5 out of 5 21/07/2015

    Service rating : Very quick delivery

    Product : Love the pillow was worried it may have been a little too high, but it's perfect

  • 5 out of 5 15/07/2015

    Fast delivery BUT expensive delivery as some companies have free deliveries for orders over $100 etc.

  • 5 out of 5 09/07/2015

    Service rating : Great

    Product : Have had these pillows for a while and they are the only ones that I will use

  • 5 out of 5 03/07/2015

    Service rating : Easy to use website and the pillow was delivered in a timely fashion

    Product : The best pillow I have ever had

  • 5 out of 5 27/05/2015

    Service rating : Great pillow.

    Product : Thanks.

  • 5 out of 5 14/05/2015

    Service rating : Prompt delivery

    Product : Great pillows

  • 5 out of 5 13/05/2015

    Service rating : Very good service. Efficient

    Product : Great

  • 4 out of 5 12/05/2015

    Service rating : Service was prompt.

    Product : I am now sleeping on my back comfortably for the first time in a long time.

  • 5 out of 5 05/05/2015

    Service rating : Fast and excellent delivery of products.

    Product : It is awesome. I sleep much better now.

  • 4 out of 5 29/04/2015

    I had ordered and paid for 2 pillows on 7/4/2015 - T5913 of which only one was received , I responded by email on 12/4/2015 explaining that only one pillow was received - no response. On 23/4 I had to call and follow up, with 2nd pillow arriving on 27/4

  • 4 out of 5 21/04/2015

    Service rating : Fast easy purchase.

    Product : It is hard to purchase a pillow and to try and guess what size you need. I purchased a medium but think I should have purchased a large one, however I still love my new pillow.

  • 5 out of 5 21/04/2015

    Service rating : Got the pillow soon after ordering.

    Product : Excellent pillow - the only pillow that doesn't give me a neck ache

  • 4 out of 5 14/04/2015

    Service rating : Don't have any trouble getting off to sleep.

    Product : Still coming to grips with the latex odour.

  • 5 out of 5 23/03/2015

    Fast delivery and no problems at all.

  • 5 out of 5 12/03/2015

    Service rating : Great pillows Cannt sleep on anything else

    Product : Great wife loves it

  • 4 out of 5 09/03/2015

    Service rating : Easy to order and arrived quickly.

    Product : We replaced two older Therapeutic Pillows. The Naturelle Latex Pillow Gently contoured low profile in the small size, my partner finds very good. My older pillow was the same size as the new middle size low profile pillow and was a bit low on the large side, so I ordered the large size which should have been perfect on the low side, but I find it too high.

  • 5 out of 5 07/03/2015

    Service rating : Was on hold for 27+ min everytime I called. Then finally got thru on another day straight away people that answered the phone where great and cancelling the order was easy. Feel a little disappointed I had to pay postage for the cancelation because being on hold and emailing trying to cancel before dispatch and no one got back to me.

    Product : Pillows are great

  • 5 out of 5 05/03/2015

    Service rating : Quick service

    Product : had a full night sleep, first time in ages

  • 5 out of 5 04/03/2015

    Service rating : Quick delivery but I thought the delivery charge was a little excessive considering the cost of the pillow.

    Product : The pillow is as described and just what I was after.

  • 4 out of 5 03/03/2015

    Quick delivery.

  • 5 out of 5 26/02/2015

    Service rating : I love this pillow. It's the second one that I've purchased and cannot get a good night's sleep without it. I have allergies and find that the non-chemical substance used in this pillow does not trigger them.

    Product : Comfortable, particularly for me being a side sleeper. Cannot live without this pillow.

  • 5 out of 5 25/02/2015

    Service rating : Very quick delivery.

    Product : Excellent product.

  • 5 out of 5 24/02/2015

    Service rating : Fantastic turn around - delivered very quickly

    Product : Not waking up any more with a sore neck

  • 5 out of 5 24/02/2015

    Service rating : The pillows arrived a couple of days after ordering.

    Product : The pillow is great, do not snore as much and sleep much better.

  • 5 out of 5 21/02/2015

    Service rating : Prompt delivery, well packaged. easy to use website. Well priced.

    Product : I suffer with a bad neck and i have found this pillow to be incredibly comfortable. I like the fact that it has a low side and a high side.

  • 5 out of 5 18/02/2015

    Service rating : To the point I take my pillow wherever I go. Excellent service

    Product : Cannot sleep without it now so I take wherever I go. Mine is Low Profile, but my husband and daughter have the high profile pillows and both are very happy. Feel they sleep much better now.

  • 4 out of 5 09/02/2015

    Service rating : Easy ordering system and prompt delivery.

    Product : Is good but I think I would be better suited to a high profile as finding it hard to just use it without another pillow.

  • 4 out of 5 31/01/2015

    Service rating : I fine I need a hard and high pillow

    Product : Again I thought I was buying a very firm and high contour pillow the pillow I have is a good pillow but want a firmer and higher one.

  • 5 out of 5 28/01/2015

    Service rating : great service, easy to order online and was pleasently surprised at the speed of postage.

    Product : love it, have been using these pillows for quite a few years

  • 5 out of 5 28/01/2015

    Service rating : GOOD TNANKS

    Product : I LOVE MY PILLOWS AND FOUND THE SERVICE EXTREMELY HELPFULL THANKYOU

  • 5 out of 5 19/01/2015

    Service rating : this is the same pillow I have previously purchased

    Product : an excellent night sleep

  • 4 out of 5 03/01/2015

    Service rating : Excellent service. Pillow arrived promptly, well packed and in perfect condition. It is exactly what I ordered. Website was easy to use. Could not fault it.

    Product : I had one previously and loved it. This one seems a little different and took some getting used to. Maybe its just new, and not "broken in". The other one was worn out. Next time I will consider getting the larger size. It is still so much better than any other pillow I have tried.

  • 5 out of 5 22/12/2014

    The qualities of the various pillows are excellent. The delivery time and charges were more than reasonable

  • 5 out of 5 18/12/2014

    Service rating : ORDERED ON WEDNESDAY AND WAS DELIVERED TO ME IN BRISBANE FRIDAY AFTERNOON . GREAT SERVICE

    Product : MY PHISO SAID I NEEDED A NEW PILLOW. SHE TOLD ME I NEEDED A NATURELLE LATEX PILLOW HIGH PROFILE. THE BEST NIGHTS SLEEP I HAVE HAD IN A LONG TIME

  • 4 out of 5 12/12/2014

    Service rating : The service was good.

    Product : .

  • 5 out of 5 06/12/2014

    Service rating : I wasn't given a delivery time estimate. I bought this pillow for a friend after she had tried mine. SHe lives in NYC so it would have been good to know when it would arrive.

    Product : This is a wonderful pillow. Very comfortable. Thank you for developing it.
    Would benefit from an anti dust-mite cover, since some people buy latex pillows due to dust mite allergy.

  • 4 out of 5 04/12/2014

    Prompt service

  • 4 out of 5 04/12/2014

    Service rating : Efficient despatch of goods.

    Product : Unfortunately the high profile pillow was too high for me but I had trialled it for two nights before going back to the medium profile one I was replacing, so couldn't return it. Will need to order a medium one in the future.

  • 4 out of 5 16/11/2014

    Service rating : The pillow arrived well packaged and in good time.

    Product : The only issue I have is, I may have needed the low profile and it's hard to know that without trying it on your own bed. For that reason sometimes I don't think it as comfortable as it could be.

  • 5 out of 5 15/11/2014

    Service rating : better for me than my earlier purchased medium. my wife now uses medium and is happy with same

    Product : more suited to my broad shoulders works well with latex mattress topper

  • 4 out of 5 14/11/2014

    Service rating : Comfortable

    Product : Once I removed the protective cover, the pillow was good - soft.

    With the protective cover it's a bit sturdy.

  • Description
  • Specifications
  • FAQs
  • A luxurious pillow in natural latex rubber - from the natural rubber tree. Therapeutically designed and gently contoured, sumptuously soft and wonderfully supportive. Pure latex does not sag or lose its shape

    Encourages a restful sleep, naturally. The world's best latex pillow!

    Designed for all sleeping positions and physiques, the all-natural, high-quality Naturelle latex pillow conforms to the shape of your head and neck to provide continuous support throughout the night.

    Made of natural latex, from the rubber tree, these wonderful latex pillows never require fluffing, maintain their shape and provide maximum air flow, preventing moisture and heat build-up.

     

    You'll love the advantages of a natural Latex Pillow

    • Eco friendly: Natural Latex is a sustainable renewable natural resource.
    • Hypo-allergenic: Natural Latex bedding is naturally resistant to mold, bacteria and dust-mites.
    • 100% Natural: Natural Latex used in our bedding is completely chemical free and non-toxic.
    • Naturally Biodegradable: Natural Latex bedding is healthy for you and healthy for the beautiful planet we call home. 
    •  

    3 sizes to suit all body shapes and sleeping prefrences - Low, Medium & High

    • Low Profile: Designed to support kids from 5 years, & adult back sleepers.
    • Medium Profile: Suits average physiques, and also those seeking a 'normal' sized pillow.
    • High Profile: Suits side sleeping, broader shouldered physiques, and for those of common physique who prefer a higher pillow.
    •  

    Special core construction - It 'Breathes', no sweat!

    Hundreds of tiny cores have been created in the Naturelle latex pillow to allow air to flow for a more hygienic sleep environment. These cores, averaging half a centimetre wide, also enhance the pillow's luxurious 'feel' as well as providing even pressure dispersion.

    • Won't sag or lose its shape.
    • Encourages better posture.
    • Open-cell honeycomb construction.
    • Anti-bacterial mold and dust free.

    Pure and Natural Latex Pillow from the Rubber tree

    The Naturelle Latex Pillow is produced from pure natural latex - harvested by tapping the milk (sap) of the small tropical tree Hevea Brasiliens. No Chemicals are needed to stabilise the rubber, and the intrinsic colour is also retained. Latex is bio-degradable, naturally!

    Our latex is non-toxic and contaminant-free, its natural properties inhibit bacterial and fungal growth, and it provides an inhospitable environment for dust mites. Latex is a renewable and sustainable resource, making it not only good for you, but good for the environment too!

    The density of the pillow is 45KGS/CBM.

     

    The Naturelle pure latex pillow is the perfect pillow for Mothers

    Sleep better and wake refreshed with this soft and comfortable latex pillow. It's the perfect companion during pregnancy. It promotes side sleeping which is recommended during the third tri-mester. 

    You'll love using the latex pillow for years to come after pregnancy as it supports your body during post natal care and rest. Latex is a durable material, that will retain its shape. Many women find that allergies and sensitivities increase during pregnancy.

    The all-natural properties of the Naturelle Pure Latex Pillow make it a perfect pregnancy pillow, and those seeking to avoid chemicals, synthetic and toxic materials.

     

    Care Instructions

    Latex Pillow Insert: Washing not reccomended. Dab clean only, warm water (max 40c) mild detergent. Do not machine wash. Do not tumble dry. Dry flat in airy location, avoiding direct sunlight and heat. Pillow Cover Inner: Dab clean only, Do not machine wash. Do not tumble dry. 

    Latex Pillow Outer Cover: Machine Wash in cold water. Do not bleach. Do not tumble dry. Line dry only.

    Foam Discolouration & Air Traps

    Please Note: It is also important to keep in mind that by it's nature, latex can have various cosmetic imperfections, variance in colour or discolouration and/or small tears, none of which will affect its performance, quality or durability in any way.

    Warranty

    Any surface imperfections from the moulding process doesn't affect product integrity or performance & doesn't constitute a warranty defect. Natural soft-ening with use will also occur & doesn't constitute a warranty defect.

    Latex is sourced from Thailand, Vietnam, Malaysia and Indonesia.

  • Low Size Height: 10.5cm high side, 9.5cm low side. Length: 58cm | Width: 38cm
    Medium Size Height: 12cm high side, 10.5cm low side. Length: 58cm | Width: 38cm
    Large Size Height: 14.5cm high side, 12cm low side. Length: 58cm | Width: 38cm
    Pillow Material Pure Natural latex
    Pillow Cover Inner 100% cotton jersey
    Pillow Cover Outer 70% cotton / 30% polyester
    Brochure  Download Flyer
  • Have a question about this product?


    Let us help you
    • What is latex?

      It is the milk (sap) from the small tropical tree Heavea Braziliensis found in Malaysia, Thailand and Vietnam. It is harvested by tapping this tree, and is a sustainable and renewable resource. No chemicals are needed to stabilise the rubber, and the intrinsic color is also retained. Our latex is non-toxic and contaminant free, its natural properties inhibit bacterial and fungal growth, and it provides and inhospitable environment for dustmites.

    • What's so special about your Naturelle latex pillow?

      Our Naturelle latex rubber pillow contains hundreds of tiny cores within it to allow air to flow for a more hygienic sleep environment. These cores averaging half a centimetre wide, also enhance the pillow's luxurious feel.

    • Is your Naturelle latex pillow contoured?

      Yes, the contour is quite mild in fact. One side is slightly higher than the other to best give you the option of using the side to suit your comfort and support requirements. The contour allows your neck and head to be evenly supported, thus encouraging the natural alignment of your spine during sleep. Better posture for a more relaxed sleep!

    • Why should I choose a latex pillow over a Memory foam or a traditional foam pillow?

      It's a matter of preference. You may like the feel of Memory foam, or you may prefer the options of conventional foam with ourTranquillow range. The Naturelle latex pillow is, quite simply, a natural product and has a wonderful feel to it. It's a tough decision. We can only suggest that you search through our total pillow range and you will find your optimum pillow. You cannot miss!

    • What is the product warranty?

      The Therapeutic Pillow International (TPI) WARRANTY covers manufacturing defects only. That is defects that can be definitively attributed to the manufacturing process and not those occurring after the product has been opened by the consumer. Also, once product has been used, Government health regulations prohibit return and/or refunds.

    • Is there a guarantee of pillow comfort, support and longevity?

      TPI does not provide GUARANTEES about product comfort, support, or longevity. Our company will discuss individual queries with consumers, and if there is seen to be a legitimate case we will work together to provide customer satisfaction. This may result in a recommendation and sale of a more appropriate type of pillow which may be offered at a lower-than-retail price plus freight. There are no definitive guarantees.

    • How long does is take to become adjusted to sleeping on an contoured pillow?

      First night. In some cases, however, the sleeper has gotten used to sleeping in an incorrect position for so long that the correct position may feel a bit strange at first. This should correct itself within a week or two, allowing your body to rest properly.

    • Where does the latex come from in my Naturelle latex pillow?

      It is sourced from the rubber trees of Malaysia, Indonesia, Thailand and Vietnam. More information on Latex Production

    • My friend uses the naturelle latex pillow and has highly recommended it for me. I have neck problems. I'm just not sure what size to get..?

      Normally the medium is the product we always recommend unless you are very slight and only sleep on your back (you would use the low in this case) or if you are larger framed and predominantly a side sleeper (high version).

    • I have a very sore neck and sleep on a rather low pillow I can't use a high one is the low one good? Does the rubber smell?

      There may be a very slight rubber smell to the latex pillows (as they are made from pure rubber from the rubber tree) but this should dissipate very quickly. If it is an issue a wash of the cover and leaving the pillow in a airated environment for a day should get rid of any lingering odour. It is rarely an issue though.

    • I'm interested in your Naturelle Latex pillows but noticed it mentioned foam discolouration as part of description. I thought they were 100% natural latex & can't understand why foam is mentioned. Can you please explain? I'm allergic to foam so definitely do not want any contained in a pillow I purchase

      There is definitely no foam in the latex product. I will adjust that reference in the content and make ammends. It is just a mistake by one of our copy writers as when the latex is produced it is referred to as latex foaming hence where the confusion might lie.

    • Do you have different sizes for your Naturelle latex pillow

      We do. Two in fact. Low profile and Medium profile. Naturelle Low is more for the female frame, and Medium for the male and side sleepers, and for those who generally prefer a higher pillow.

    • I would like to buy 1 low profile pillow. Is it possible to send to Hong Kong? May I know how heavy of the pillow

      Yes it is possible to send to Hong Kong. We send product all over the world at very competitive rates. The pillow weight is 1.4kg.

    • Naturelle Latex Pillow - Gently Contoured. The density of the pillow is 45KGS/CBM. I like to sleep with a high / firm pillow. I see that this one is available in three profiles but is the density firm, medium or soft? The density measurement doesn't really help me

      Hi Alan, I would describe the pillows as being a medium feel. They are definitely not fluffy soft like the talalay foam but are not hard or uncomfortable in any way. Good support and a very nice product. Please call us if we can help with any further questions on 03 8585 6685. Often easiest to talk about in conversation. We can also let you know of a stockist nearby where you can view and test the pillow if you would like. Warm regards Brett Parnham.

    • Hi there. With regards to the medium size Naturelle latex contour pillow - how high is the lowest part of the pillow from the side view. That is, the scooped section between 12cm (high side) and10.5cm section(low side)? Thankyou

      The dip in the latex pillow measures out at approximately 9.5 cm. Hope this info is of assistance and the pillow receives very good feedback from most users.

    • Can your pillows be washed

      The outer of the latex pillows can be washed but generally we do not recommend washing the latex foam itself. Also there is inner cover that is non removeable which would need to be cut if you were to wash the latex inside. The best way to keep the pillow clean we recommend using the naturelle pillow protectors which will stop any perspiration, dustmites, etc getting in to the pillow. Please call 03 8585 6685 if you have any further questions.

    • Is the Naturelle Latex pillow treated with any chemicals at all, for example fire retardant

      The naturelle latex is not treated with added fire retardent. It is approximately 92% pure latex with the other 8% being synthetic latex. Synthetic latex is an oil based product comprising mainly of polyol and is in all latex products as it is designed to help with the foaming of the product and also to provide an even feel to the product in regards to no lumpiness or soft spots. It will also extend the lifespan of the product. 92% is about as high a purity as you will find. Please contact us for more information.

    • Hi, Just wondering if any place stocks your pillows?

      Hi JXR, We have stockists all around Australia and will have a stockist close to you. Please contact our head office on 03 8585 6685 and we will be able to recommend a nearby location.

    • I was wondering how often you recommend replacing the pillow for maximum benefit. I`ve had mine for quite a number of years now and I think it might be time to buy another.

      Hi Diane, I normally recommend changing over the latex approximately every 5 years approximately but they can often last a good deal of time longer if used with a pillow protector. It is mainly moisture that will break down a pillow so might be a lttle less long lasting in more humid climates. Please let us know if we can be of further assistance. Warm regards. Brett.

    • What is the percentage of natural (not synthetic) latex in the pillow? Thank you.

      The pillow contains 93-94% pure latex and the balance is synthetic latex. Warm regards. Brett.

    • Which Spore shopping centre is selling this pillow?

      We do not sell the products through department stores as they are available only through health professionals. However you can purchase some of our range through Arc of Life Chiropractic in Arc of Life Chiropractic Centre Pte Ltd No. 1 Scotts Road #24-12/13 Shaw Centre Singapore 228208 Tel: (65) 6732 3323 Warm regards, Brett Parnham.

    • I usually sleep with two pillows would I need two of these? Or would I just need the biggest one?

      Hi Shelly, I would recommend getting the high and we can put in some extra inserts to make product higher so that you can have it higher if you need. Please give us a call on 03 8585 6685 and we can organise for you over the phone. Warm regards, Brett.

    • Can I buy replacement outer covers for our Naturelle pillows. If so how much are they, I would need one for the medium and one for the large Regards Deb Grimes

      Hi Deb, We can organise that for you? Covers are 17.50 each and can be purchased over the phone at 03 8585 6685. Warm regards, Brett.

    • Hi. I have purchased a pillow here for legs and I enjoyed using it. I am now looking for something to help with my sleeping. Please recommend me a good one. Thank you

      Hello. I always recommend the complete sleeprrr original pillow as first option. Comfortable, supportive and most importantly adjustable so should be suitable for pretty much everybody. The memory foam has a lovely feel to it also.

    • How soft is this pillow? I'm looking for an extremely soft, giving pillow that is low profile, and every pillow I've tried so far (I think I'm on #11) that has said "soft" has been far too hard. Thanks for any advice you can provide.

      Hello, If you are looking for our softest pillow i would recommend the complete sleeper gel blue pillow which is our softest pillow and i would recommend removing both the inserts to lower it so that you can sleep on your tummy. Hope this information is of some help and please give me a call on 03 8585 6685 if we can be of any further assistance. Warm regards, Brett.

    • How long does the Naturelle pillow last for?

      Generally we say around the 5 years is a good amount of time for a pillow to last. They will all soften over time but generally i would say 5 years is about right for maximum support. Warm regards, Brett.

    • how do you know which size is best?

      It really depends on your size and how you sleep. low is best for tummy and back only sleepers medium is best for those that sleep on back and side and are of medium build. high is best for anyone above a medium build who sleeps mainly on their side. Please call if we can be of further assistance. Warm regards, Brett 03 8585 6685


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