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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
Naturelle Latex Pillow - Gently Contoured and Now Adjustable
Service rating : Great pillow for my back!Product : Quick delivery within a few days!
Service rating : I would certainly recommend you and your products. Everything went well with the order and delivery.Product : This is a really comfortable pillow, probably if I'd tried it in store I might not have bought the high profile, it is a bit high even with the layer removed. But a great pillow none the less.
Service rating : Prompt delivery of my pillows with great packaging as it was raining on the day they were delivered.Product : Comfortable for my elderly mother.
Service rating : Ordering online was clear and easy. Delivery was prompt. Products very good quality and very comfortable.Product : As above aaaaaaaaaaaaaaaaa
Service rating : Fast delivery. Excellent product!Product : The perfect pillow for my neck and extremely comfortable to sleep on.
Service rating : Fast delivery, wow. The on-line experience was easy as, not complex at all.Product : This pillow actually gives proper head and neck support, unlike conventional pillows. This will be my second Latex pillow, so I already knew what quality I was getting by purchasing once again.
Service rating : Great quality product with great customer service.Product : I found the pillow strange for the first few nights but I got used to it and it has definitely helped my neck pain.
Service rating : The service was great, the ordering was easy and the delivery time was great. I am in Adelaide and ordered the pillow from Melbourne thinking it may take some time to get to me but I received it in about a weeks time.Product : I love this pillow it is high enough not to have to sleep with two pillows and it never loses its shape. It is slightly harder but I would rather have a pillow that did not reduce in size while I slept. I will be purchasing another one when I need one next.
Service rating : Easy to use website and pillow was delivered promptly.Product : Good pillow which I hope will help with my neck issues.
Service rating : Very quick deliveryProduct : Quick delivery . Easy to order
Service rating : Good service and arrived promptlyProduct : Already had one, but couldn't find an outlet that sold them in S.A. Needed a new one. Excellent for my neck.
Service rating : The company was very easy to deal with and the website easy to navigate. I am very pleased with my pollow.Product : The pillow is wonderful just the right height and contour for me. I will take it everywhere with me now.
Service rating : The pillows were well packaged and I received a call to see if it was still OK to leave the parcel at the door. The order came within a week from placing the order.Product : Haven't had a neck ache since sleeping on it. Best pillow I've had for years
Service rating : Timely postage.Product : Liked the idea of a removable insert. Height of pillow was great but this latex was too hard for me.
Service rating : We were looking for quality, memory foam pillows and we found them at Therapeutic Pillow Australia. I was able to chat online with a representative right away and the shipping to the US was fast. We highly recommended them.Product : Nice, quality product. Fast shipping to the USA.
Service rating : No complaints , it arrived in good time & I am sleeping well with the pillowProduct : No complaints I have slept well since receiving it & service was prompt
Service rating : excellentProduct : Can not fault this service
Service rating : I would buy from them again, very fast service.Product : Fast efficient service, no waiting or phoning to follow up for delivery.
Service rating : Prompt service, easy orderingProduct : Used this pillow for many years. I take it with me everywhere.
Service rating : YesProduct : Quick processing and delivery
Service rating : Excellent service. Pillows arrived promptly and I could not wait to put them to good use. Now have one at my daughter's for when I go and stay with her so that I don't miss out on a great night's sleep. No more fighting with the pillow.Product : The best! Cool in summer. No more adjusting the pillow to fit comfortably.
Service rating : Great service. Friendly people (I have worked with them in the past professionally. Incredibly fast shipping. Nothing like latex.Product : Best pillow on the market. Make memory foam feel like a joke (memory foam "support" is hype.
Service rating : great service and a well made productProduct : love this pillow, cant sleep without it
Service rating : Great people on the phone to deal withProduct : Very hard to pick a pillow online but if you know what you want
Service rating : As always Therapeutic Pillow Australia had great service - fast, prompt and reliable.Product : This is a great pillow. It took me a while to get used to it, and I had to leave it for two weeks initially for the off-gasing process to happen, but now I'm hooked. The way it helps to align the spine and neck has really improved my snoring, and helped a lot with teeth grinding (not sure that I do any when I lie on my side).
Service rating : Memory foam pillows are great but the natural latex pillow is excellent.Product : Fantastic
Service rating : always quick with delivery and easy to order through their websiteProduct : this is the 2nd pillow ive bought from them and they are so comfortable i wouldnt use any other pillow
Service rating : The pillow was as described on the website and the service promptProduct : Very comfortable
Service rating : BEST PILLOW I'VE EVER SLEPT ON!!Product : 10/10
There was no option to pick the products up myself.
Service rating : My order was processed very quickly As I live in a rural area I was surprised at the efficiency of the deliveryProduct : This is my 3rd Naturelle pillow. I have neck and shoulder issues and it has mostly given me the support I need for a wonderful night sleep
Service rating : Arrived quicklyProduct : Pillow is good but think I got the wrong size I should have had the medium profile :(
Service rating : I already have 2 of these pillows. It is one of the best pillows that I have ever used!Product : I have gone through a few pillows over time and found that this pillow is the best one as it is soft but also gives the support that you need..
Service rating : Easy transactionProduct : Have used these products before. Great.
Service rating : This was fantastic! It arrived quickly.Product : He was such a sceptic, but this has helped my husband's bad neck enormously.
Service rating : ExcellentProduct : Love this pillow.
Service rating : love itProduct : love it
Service rating : Excellent service. Prompt delivery. Excellent product. Thank youI was given a High Profile pillow as a gift but it has too high. I then purchased a low and medium pillow to find the one that was the best "fit". The pillows have been shared amongst family members, and they are all extremely happy.Product : No more fighting with the pillow. It has given me a much more restful sleep.
Customer Service was excellent. Robyn was extremely helpful with my query and gave me the solution to my problem, new pillow. Thank you
Service rating : Delivery was fast in a few days: ordered in Thursday to NSW and it would be at your door next early morning.Product : All (I've bought 3 pillows) are up to my expectation. They are pricey, but they are worth it. Especially they can actually help my little girl to reduce snoring up to 50-60% if you work out a right position (I would recommend the side-sleeping). Overall I really appreciated for this.
Service rating : It is just perfect, exactly what I need. The description is reflecting the product and the quality is fabulous.Product : It can be even more softer but I am quite happy with it.
Pillows are great but the delivery company you used was terrible, , it costed me $27 fir delivery and I still had to go and pick it up 5 days later it's truly sad :(
Service rating : Excellent service, fast delivery.Product : I purchased this pillow for my mum who is in her 90's. My mum had a stroke and due to the stroke when mum laid on her old pillow her neck would flop to the right. When staying with me she slept on a therapeutic pillow and her head would not flop. So I went on line and found Therapeutic Pillow Australia and I purchased the pillow. Mum loves it she sleeps more sound and is very very happy with the product. Would highly recommend to anyone. Thank you
Service rating : Sent quickly but I asked for it to be sent via Australia Post and it was sent by courier. I wasn't home so had to arrange re-delivery.Product : Very comfortable and supportive. This is my second Therapeutic pillow. My chiropractor recommended it.
Service rating : Super fast shipping, was very impressed.Product : Item is exactly what I ordered - I've used this pillow before, and had to re-order one after 6+ years of use. Couldn't do without it.
Service rating : Pillow arrived in a timely manner. Dissapointing that you still have to pay for postage considering the amount you're already spending & it's within the same city.Product : I really like the pillow. It's helped with my neck pain. Pain hasnt completely gone but it has definitely improved.
Service rating : Absolutely fantastic pillows. Best customer service I have dealt with. Nice to know that company's like this still exist. A very big Thankyou to the staff that helped me with my concern.Product : Amazing comfy pillows of great quality. Thankyou.
Service rating : Delivery was very quick, and the packaging was good.Product : I'm a right-side-sleeper so the high pillow is great. The firmness of the foam stops me sliding off, although now and then my right ear feels a little compressed, but it's not a problem
Service rating : Prompt processing of order & delivery.Product : Great pillow, holds it's shape for years. This is the second one I've purchased, the previous one lasted about 10 years!
Service rating : Fast delivery and a great productProduct : Awesome pillow. This is my 3rd and my neck and back stay great!
Service rating : Easy online ordering and fast deliveryProduct : Its great, I just should have ordered the large one. Next time.
Service rating : Speedy delivery of order.Product : This replaces an older pillow which I bought from a chiropractor several years ago which, through wear, was not as supportive. The new one is much more comfortable.
I ordered the wrong pillow by mistake and received excellent service to exchange for the right one.
Service rating : I ordered this product in the morning and got it the same afternoon! Packaged well, thank you.Product : Absolutely perfect, more than I had hoped for. I had a contour pillow in the past, but it was stolen from a hotel room about 6 years ago. I kept putting off buying another one due to price (hey, it's just a pillow right?), but I regret not replacing it sooner. The pressure is off my sore shoulder and I haven't had 'sore ear crush' since. A+++++
Service rating : Easy purchase, prompt service.Product : Good solid pillow, perfect shape, sleeping like a babe.
Service rating : I have purchased a few pillows and quite a number of other products from Therapeutic Pillow and found all of them first class could not be happier with the products and the service.Product : Very happy with my purchase once again this pillow is to replace the pillow I purchased from you about 3 years ago.
Service rating : Prices seemed a bit high, but they've got the goods â€” a wide assortment of pillows.Product : I'm changing from a slightly smaller latex pillow to this new one, so there are no surprises to be had. The pillow works fine.
Service rating : The service was great ....ordered online and recieved in under a week ....thank youProduct : It is the best pillow i have tried to help me at night with my neck injuries...it fits the neck beautifully and is comfortable....it also keeps shape for 3..4 years...this pillow was a replacement for the same which i had for 4 years ...thNk you
Service rating : Very prompt delivery.Product : It only took one night and one 'pillow headache 's get used to the new pillows, and am sleeping much more soundly since then.
Comfortable and supportive. Cosy too.
Fantastic pillow! from a neck problem sufferer has improved my sleep and neck rotation
Pillow arrived in 3 days
Service rating : Great website, quick delivery.Product : Great product.
Service rating : Great company, fast shipping and easy to use websiteProduct : Been using the pillows for years and I can't sleep without one now ... I even got my husband onto them!
I now get a great sleep every night. Oh and apparently the snoring has stopped.
Service rating : The service was excellent, delivery was quick and we received our pillows within three days of ordering online. So convenient!Product : My husband and I ordered a Therapeutic pillow (Medium profile) each - I have a slipped disc in my neck and my husband has general and frequent back and neck aches. We are both thrilled with how comfortable they are! The pillow has brought us both great relief in just a few nights' sleep, I would highly recommend this product to those with back or neck issues and anyone wanting a decent, relaxing night sleep!
Service rating : Product arrived in a few days!Product : Took me a little while to get used to it but I love it now
Service rating : I ordered the pillow on line. To replace my previous one but in the larger size. It was dispatched almost immediately and arrived safely and promptly. Perfect.Product : Love it. My last one was medium and good but not quite high enough for me...I have broad shoulders. So I now have a higher one which is wonderful. Hubby has the medium one and he loves that. Everyone is very happy. Great.
Service rating : Very friendly efficient service over the phone.Product : Love it. Very comfortable and low smell. Way better than the memory foam.
Fast easy service
Service rating : Service is great and the product is likewise, very happy customer and would and have recommended you product to others.Product : Very happy with this product, releases the pain l experience in my neck, don't wake up with psi , fabulous!
Service rating : Fast service.Product : Second pillow that I've bought. Bought ones for the family.
Service rating : Company sells a great pillowProduct : Love the pillow, it is a replacement for a similar pillow I had before. Great pillow!
Service rating : Product was despatched & arrived within days. I work away, had back problems while on shift, went to the local chiropractor and when paying for the service noticed they sold pillows. With some good advice from the staff there i bought one straight away. That night i slept better than i had in years. Next day i was straight online ordering one for home.Product : Outstanding product & well worth the money. A good nights sleep is as precious as life itself!
Prompt and helpful
Service rating : Product arrived in super quick time from Oz to Ireland. No issuesProduct : This our second pillow from this company. All other pillows hurt our necks.
Service rating : Good ServiceProduct : Great Pillow
Service rating : Excellent serviceProduct : Fantastic pillow
Service rating : Ordering from the website was easy.The pillow was delivered the same week.I'm happy about the service.Product : The pillow is extremely comfortable to use.However it has not helped my snoring at all.
Service rating : Service was good, Paypal didn't work with Safari web browser, but I got an email asking about the unfinished buy, this is good. Re buying with chrome browser worked fine.Product : This pillow is a ripper! Relieved my neck pain in the first night, within a week my back back too! Can't recommend high enough!
Service rating : Wonderful service, so easy to use and my pillow was delivered within a few days!Product : This is the 2nd Therapeutic Pillow I have purchased. They are simply the best pillow! Best for my neck problems.
Service rating : Pleased as it is an exact replacementProduct : Seems good quality
Service rating : All was goodProduct : The pillow size and comfort is exactly right
Service rating : Webpage good info and fast deliveryProduct : Pillow comfortable but is a fair bit lower than I wanted.
Service rating : Good quick prompt service. Delivered what was promised.Product : I just love this pillow. It was recommended by my chiropractor. I had tried everything beforehand including that Bambillo pillow. All the pillows were expensive and I could not sleep on them. This pillow was so good I am buying another couple one for my husband and a spare. The best night's sleep ever.
Service rating : Fast service, no fuss.Product : I had to replace my high profile latex pillow and had a really hard time finding a replacement. This was exactly what I needed at a good price.
Service rating : I have been using a memory foam contoured pillow for years and thought it was good but this one sooo comfortable and supportive - invisible support. Thank youProduct : When I first received my pillow I thought I possibly should have got a medium one but so far perfect:
Service rating : All aspects of the service were good particularly a call from the company who saw I had difficulty with the web page.Product : Abit too heavy overall, but sleeping well.
Service rating : I ordered online and found it very straight forward and uncomplicated. I was impressed by the contact via email afterwards with a link to the courier to keep trace on movement and delivery. Great service.Product : I received my first Naturelle latex pillow from a lovely chiropractor in Dubbo who made sure I had the right size for my neck and shoulders. I had damaged my neck in a fall and this pillow was another arm of the chiropractic care I received. It made a huge difference to my recovery and that's why I ordered another one so I have one to travel with me! I can't speak highly enough of this product and what it has done for me.
Service rating : Excellent! Excellent quality products, kind service, and speedy delivery. I had placed a large order online, and found the Steri-plus cover on the bed wedge to not suit my hubby's needs as well as the quilted cover might have. I called and explained, and instead of charging me for an additional order of a quilted cover, I was sent one for free as a replacement to the Steri-plus cover. THAT is true quality--and most generous and compassionate--service! Thank you so much!!Product : Excellent product. The low profile pillow is perfect for back sleepers. My hubby uses his on top of the bed wedge.
Service rating : Great service!! ThankyouProduct : Most comfortable pillow ever! Best sleep I've had in ages!!
Service rating : Fast deliveryProduct : Still a bit too high for a medium.
Service rating : Pillow delivery was timely and was as ordered.Product : Probably should have bought a smaller profile pillow.
Service rating : Was surprised at just how fast you delivered. I had my pillow in less than 24 hours.Product : Lovely pillow.
Fast delivery BUT expensive delivery as some companies have free deliveries for orders over $100 etc.
Service rating : Easy to use website and the pillow was delivered in a timely fashionProduct : The best pillow I have ever had
A luxurious pillow in natural latex rubber - from the natural rubber tree. Therapeutically designed and gently contoured, sumptuously soft and wonderfully supportive. Pure latex does not sag or lose its shape.
Now Adjustable!!! Features extra 2cm latex layer to give you the option of two height positions for each pillow. Removable layer is inside pillow cover and can be easily removed.
Encourages a restful sleep, naturally. The world's best latex pillow!
Designed for all sleeping positions and physiques, the all-natural, high-quality Naturelle latex pillow conforms to the shape of your head and neck to provide continuous support throughout the night.
Made of natural latex, from the rubber tree, these wonderful latex pillows never require fluffing, maintain their shape and provide maximum air flow, preventing moisture and heat build-up.
Hundreds of tiny cores have been created in the Naturelle latex pillow to allow air to flow for a more hygienic sleep environment. These cores, averaging half a centimetre wide, also enhance the pillow's luxurious 'feel' as well as providing even pressure dispersion.
The Naturelle Latex Pillow is produced from pure natural latex - harvested by tapping the milk (sap) of the small tropical tree Hevea Brasiliens. No Chemicals are needed to stabilise the rubber, and the intrinsic colour is also retained. Latex is bio-degradable, naturally!
Our latex is non-toxic and contaminant-free, its natural properties inhibit bacterial and fungal growth, and it provides an inhospitable environment for dust mites. Latex is a renewable and sustainable resource, making it not only good for you, but good for the environment too!
The density of the pillow is 45KGS/CBM.
Sleep better and wake refreshed with this soft and comfortable latex pillow. It's the perfect companion during pregnancy. It promotes side sleeping which is recommended during the third tri-mester.
You'll love using the latex pillow for years to come after pregnancy as it supports your body during post natal care and rest. Latex is a durable material, that will retain its shape. Many women find that allergies and sensitivities increase during pregnancy.
The all-natural properties of the Naturelle Pure Latex Pillow make it a perfect pregnancy pillow, and those seeking to avoid chemicals, synthetic and toxic materials.
Latex Pillow Insert: Washing not reccomended. Dab clean only, warm water (max 40c) mild detergent. Do not machine wash. Do not tumble dry. Dry flat in airy location, avoiding direct sunlight and heat. Pillow Cover Inner: Dab clean only, Do not machine wash. Do not tumble dry.
Latex Pillow Outer Cover: Machine Wash in cold water. Do not bleach. Do not tumble dry. Line dry only.
Any surface imperfections from the moulding process doesn't affect product integrity or performance & doesn't constitute a warranty defect. Natural softening with use will also occur & doesn't constitute a warranty defect.
Our Latex is sourced from Malaysia
What is latex?
It is the milk (sap) from the small tropical tree Heavea Braziliensis found in Malaysia, Thailand and Vietnam.
It is harvested by tapping this tree, and is a sustainable and renewable resource. No chemicals are needed to stabilise the rubber, and the intrinsic color is also retained.
Our latex is non-toxic and contaminant free, its natural properties inhibit bacterial and fungal growth, and it provides and inhospitable environment for dustmites.
What's so special about your Naturelle latex pillow?
Our Naturelle latex rubber pillow contains hundreds of tiny cores within it to allow air to flow for a more hygienic sleep environment. These cores averaging half a centimetre wide, also enhance the pillow's luxurious feel.
Is your Naturelle latex pillow contoured?
Yes, the contour is quite mild in fact. One side is slightly higher than the other to best give you the option of using the side to suit your comfort and support requirements.
The contour allows your neck and head to be evenly supported, thus encouraging the natural alignment of your spine during sleep. Better posture for a more relaxed sleep!
Why should I choose a latex pillow over a Memory foam or a traditional foam pillow?
It's a matter of preference. You may like the feel of Memory foam, or you may prefer the options of conventional foam with ourTranquillow range. The Naturelle latex pillow is, quite simply, a natural product and has a wonderful feel to it. It's a tough decision. We can only suggest that you search through our total pillow range and you will find your optimum pillow. You cannot miss!
What is the product warranty?
The Therapeutic Pillow International (TPI) WARRANTY covers manufacturing defects only. That is defects that can be definitively attributed to the manufacturing process and not those occurring after the product has been opened by the consumer.
Also, once product has been used, Government health regulations prohibit return and/or refunds.
Is there a guarantee of pillow comfort, support and longevity?
TPI does not provide GUARANTEES about product comfort, support, or longevity. Our company will discuss individual queries with consumers, and if there is seen to be a legitimate case we will work together to provide customer satisfaction. This may result in a recommendation and sale of a more appropriate type of pillow which may be offered at a lower-than-retail price plus freight. There are no definitive guarantees.
How long does is take to become adjusted to sleeping on an contoured pillow?
First night. In some cases, however, the sleeper has gotten used to sleeping in an incorrect position for so long that the correct position may feel a bit strange at first. This should correct itself within a week or two, allowing your body to rest properly.
Where does the latex come from in my Naturelle latex pillow?
It is sourced from the rubber trees of Malaysia, Indonesia, Thailand and Vietnam.
More information on Latex Production
My friend uses the naturelle latex pillow and has highly recommended it for me. I have neck problems. I'm just not sure what size to get..?
Normally the medium is the product we always recommend unless you are very slight and only sleep on your back (you would use the low in this case) or if you are larger framed and predominantly a side sleeper (high version).
I have a very sore neck and sleep on a rather low pillow I can't use a high one is the low one good? Does the rubber smell?
There may be a very slight rubber smell to the latex pillows (as they are made from pure rubber from the rubber tree) but this should dissipate very quickly. If it is an issue a wash of the cover and leaving the pillow in a airated environment for a day should get rid of any lingering odour. It is rarely an issue though.
I'm interested in your Naturelle Latex pillows but noticed it mentioned foam discolouration as part of description. I thought they were 100% natural latex & can't understand why foam is mentioned. Can you please explain? I'm allergic to foam so definitely do not want any contained in a pillow I purchase
There is definitely no foam in the latex product. I will adjust that reference in the content and make ammends. It is just a mistake by one of our copy writers as when the latex is produced it is referred to as latex foaming hence where the confusion might lie.
Do you have different sizes for your Naturelle latex pillow
We do. Two in fact. Low profile and Medium profile. Naturelle Low is more for the female frame, and Medium for the male and side sleepers, and for those who generally prefer a higher pillow.
I would like to buy 1 low profile pillow. Is it possible to send to Hong Kong? May I know how heavy of the pillow
Yes it is possible to send to Hong Kong. We send product all over the world at very competitive rates. The pillow weight is 1.4kg.
Naturelle Latex Pillow - Gently Contoured. The density of the pillow is 45KGS/CBM.
I like to sleep with a high / firm pillow. I see that this one is available in three profiles but is the density firm, medium or soft? The density measurement doesn't really help me
I would describe the pillows as being a medium feel. They are definitely not fluffy soft like the talalay foam but are not hard or uncomfortable in any way. Good support and a very nice product. Please call us if we can help with any further questions on 03 8585 6685. Often easiest to talk about in conversation. We can also let you know of a stockist nearby where you can view and test the pillow if you would like.
Warm regards Brett Parnham.
Hi there. With regards to the medium size Naturelle latex contour pillow - how high is the lowest part of the pillow from the side view. That is, the scooped section between 12cm (high side) and10.5cm section(low side)? Thankyou
The dip in the latex pillow measures out at approximately 9.5 cm. Hope this info is of assistance and the pillow receives very good feedback from most users.
Can your pillows be washed
The outer of the latex pillows can be washed but generally we do not recommend washing the latex foam itself. Also there is inner cover that is non removeable which would need to be cut if you were to wash the latex inside. The best way to keep the pillow clean we recommend using the naturelle pillow protectors which will stop any perspiration, dustmites, etc getting in to the pillow. Please call 03 8585 6685 if you have any further questions.
Is the Naturelle Latex pillow treated with any chemicals at all, for example fire retardant
The naturelle latex is not treated with added fire retardent. It is approximately 92% pure latex with the other 8% being synthetic latex. Synthetic latex is an oil based product comprising mainly of polyol and is in all latex products as it is designed to help with the foaming of the product and also to provide an even feel to the product in regards to no lumpiness or soft spots. It will also extend the lifespan of the product. 92% is about as high a purity as you will find. Please contact us for more information.
Hi, Just wondering if any place stocks your pillows?
Hi JXR, We have stockists all around Australia and will have a stockist close to you. Please contact our head office on 03 8585 6685 and we will be able to recommend a nearby location.
I was wondering how often you recommend replacing the pillow for maximum benefit. I`ve had mine for quite a number of years now and I think it might be time to buy another.
I normally recommend changing over the latex approximately every 5 years approximately but they can often last a good deal of time longer if used with a pillow protector. It is mainly moisture that will break down a pillow so might be a lttle less long lasting in more humid climates. Please let us know if we can be of further assistance. Warm regards. Brett.
What is the percentage of natural (not synthetic) latex in the pillow?
The pillow contains 93-94% pure latex and the balance is synthetic latex. Warm regards. Brett.
Which Spore shopping centre is selling this pillow?
We do not sell the products through department stores as they are available only through health professionals. However you can purchase some of our range through Arc of Life Chiropractic in Arc of Life Chiropractic Centre Pte Ltd
No. 1 Scotts Road
#24-12/13 Shaw Centre
Tel: (65) 6732 3323
Warm regards, Brett Parnham.
I usually sleep with two pillows would I need two of these? Or would I just need the biggest one?
I would recommend getting the high and we can put in some extra inserts to make product higher so that you can have it higher if you need. Please give us a call on 03 8585 6685 and we can organise for you over the phone.
Warm regards, Brett.
Can I buy replacement outer covers for our Naturelle pillows. If so how much are they, I would need one for the medium and one for the large
We can organise that for you? Covers are 17.50 each and can be purchased over the phone at 03 8585 6685.
Warm regards, Brett.
Hi. I have purchased a pillow here for legs and I enjoyed using it. I am now looking for something to help with my sleeping. Please recommend me a good one. Thank you
Hello. I always recommend the complete sleeprrr original pillow as first option. Comfortable, supportive and most importantly adjustable so should be suitable for pretty much everybody. The memory foam has a lovely feel to it also.
How soft is this pillow? I'm looking for an extremely soft, giving pillow that is low profile, and every pillow I've tried so far (I think I'm on #11) that has said "soft" has been far too hard. Thanks for any advice you can provide.
If you are looking for our softest pillow i would recommend the complete sleeper gel blue pillow which is our softest pillow and i would recommend removing both the inserts to lower it so that you can sleep on your tummy. Hope this information is of some help and please give me a call on 03 8585 6685 if we can be of any further assistance.
Warm regards, Brett.
How long does the Naturelle pillow last for?
Generally we say around the 5 years is a good amount of time for a pillow to last. They will all soften over time but generally i would say 5 years is about right for maximum support.
Warm regards, Brett.
how do you know which size is best?
It really depends on your size and how you sleep.
low is best for tummy and back only sleepers
medium is best for those that sleep on back and side and are of medium build.
high is best for anyone above a medium build who sleeps mainly on their side.
Please call if we can be of further assistance.
Warm regards, Brett
03 8585 6685
I'm 6'3" or 1.90m with broad shoulders. I measured from my neck to the end of my shoulder and it's 6.5" or 16.5cm. So I'm thinking of the high profile. But I worry it won't be quite high enough. Do you give the option to put inserts in the pillow for your customers? Please don't recommend me another style/material pillow. I love latex! Latex with bamboo cover or give me death!
Also, I am concerned about the firmness. I recently bought an Australian competitor's contour high profile talala
I think the latex high should be ok but we can put in some extra layers of foam underneath to give you some more height. The pillow should be firm enough. Talalaly is a much softer, fluffier material so does not have the support of the dunlop process that we use. Please give me a call on 03 8585 6685 and we can sort out the extra inserts for you.
Warm regards, Brett.
03 8585 6685
I have snoring problems and possibly sleep apnea. Was wondering if you have any pillows that are NOT made out of memory foam that would help me?
The naturelle latex pllow is not memory foam and the contoured shape should help you to sleep and rest in a comfortable manner withthe support helping with sleep apnea and also snoring. Please call 03 8585 6685
Warm regards, Brett.
Hi, are the latex contoured pillows the same height on both sides? they look like it in the photo, but it is unusual for contoured pillows to be the same.
There is a very slight difference in the heights of each side of the pillows to provide the option of a higher and a lower side of each pillow.
Approximate specs are below.
Warm regards, Brett.
Hi, do you use the talalay process on your latex pillow?
We find the tallalay process a little soft for support so we use the dunlop process for all of our latex pillow production. Tallalay is very good but just not suitable for our requirements.
Warm regards, Brett.
hi, what is the best pillow for side sleeper and big build person?
I think the complete sleeprr deluxe shoudl be a good move but if require bigger then the tranquillow queen deluxe or the king deluxe (even bigger) should give plenty of support for you.
Warm regards, Brett.
03 8585 6685
How do you know what size to buy Small, medium or large?
I normally recommend the low for smaller frames and back sleepers only. The medium for most male and female side sleepers adn the high for broader shoulder male side sleepers. Happy to discuss further at your convenience.
Warm regards, Brett.
03 8585 6685
Does the Naturelle Latex Pillow has a removable pillow case that is washable?
Yes the pillow case can be removed and is fully washable.
Warm regards, Brett Parnham
03 8585 6685
Can you tell me where in Canberra I can buy a medium pillow please so that I don't have to pay for postage
Very sorry about delay. Please give our NSW agent a call on 02 9316 9012 and they will be able to help with a local stockist for you.
Warm regards, Brett.
03 8585 6685
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