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Products are independently reviewed by our customers 20 days after they are delivered. Below are the latest reviews for:
SleepAway Travel Pillow
Service rating : I highly recommend this company for their service. I have bought from them on 2 occasions and cannot fault their product and customer service is excellent. If you need to you can ring them or email them, and they delivered within a couple of days.Product : Fantastic pillow gives a great sleep. I even bought a travel one that fits into your suitcase.
Product arrived quickly and was exactly as stated in the description. Looking forward to using it on my next OS experience!
Service rating : From ordering online to being updated regards receiving order and the progress to delivery was excellent, have sometimes been wary of online buying but could not fault. Very professionalProduct : Went away for the weekend and took my travel pillow and enjoyed my sleep just as much as I would have at home, no sore neck or shoulders
Service rating : Great Product!Product : Great Product and good quality. Was very pleased with purchase.
Service rating : great serviceProduct : great pillow just not too happy with the steri plus cover not nice against your skin need to have another pillowcase over it unfortunately
Service rating : Quick delivery!Product : Have not tried this yet, as I purchased it for an upcoming trip. But will be brilliant to have such a compact pillow, and not to have to squash a full sized pillow into my case everywhere I travel.
Service rating : terrific service, pillows arrived very promptly and well packagedProduct : Perhaps a bit firm for me, but I was aware of that before I bought. Very happy.
Service rating : All very efficient and suitable.Product : The price is outrageous for a small piece of foam, however, it is fabulously comfy and convenient for travel. So much so that I actually use it as my main pillow 365 days of the year. For the price though, it would be reasonable to expect some effort towards making it more ecological for health and the environment, so that I don't have to outgas it in the laundry for months before I can use it. (Not unique to this product at all - it's really the status quo, but they are all a long way short of optimal.)
Service rating : ThanksProduct : Seems good
No more fighting with soft useless pillows or waking up with a sore neck from too hard pillow with these travel pillows. I take it everywhere with me when I travel.
Service rating : Great product, excellent customer service.Product : I found it a bit too firm for me but was able to exchange for a more suitable product...no questions and no hassle....awesome customer service.
Customer Service was excellent. Robyn was extremely helpful with my query and gave me the solution to my problem, new pillow. Thank you
Service rating : Very quickProduct : Fantastic thrilled with the pillow
Service rating : Great to deal with, very quick serviceProduct : Haven't tried it yet - but seems just what we wanted (taking on holiday)
Service rating : service was efficientProduct : will be taking it on holiday in a weeks time so will be trying it out soon
Service rating : thanks for great fast serviceProduct : great travel pillow - saves us from dodgy hotel pillows very time
Service rating : I have dealt with Therapeutic Pillows on several occasions before & the service was excellent - it is still excellent & very much appreciated.A good pillow is the difference between a good nights sleep or......a bad one ......I still use my previous travel pillow purchased some 10 years ago ........thought it was time for another one as I use it every night - at home as well as every time I travel!! I have also introduced my husband to this extra comfort !!Product : A n excellent quality product which I would not be without.....
The pillow is great, but I have bought a model that is one size too big for my frame and I am in the process of sending it back.
Service rating : My pillow arrived very very promptly and was well packaged. It was very exciting to receive it.Product : I love the firmness and I wake up feeling like I have actually slept. I want to get something similar in a full size pillow. I will be in touch in September.
Service rating : I purchased the pillow to take overseas with me so haven't had a chance to test it out over a longer period of time. My first try was OK.Product : I am sincerely hoping it will be A OK !!
Service rating : The speed of the delivery was fantasticProduct : Only used twice, still getting used to the "firmness"
Service rating : Service was excellent. Pillow arrived as expected.Product : Love my new pillow. No more sore neck and shoulders when travelling. Easy to fit in hand luggage.
Service rating : Good communication. Prompt delivery.Product : Too small.
Great comfortable pillow and excellent for travelling. Super quick delivery. Thank you
Service rating : Prompt arrival of productProduct : My travel pillow is fantastic. Enables a good night sleep anywhere as it fits into my suitcase nicely. Very happy with it
So glad I bought one for my current trip avoiding hotel pillows.
Service rating : goodProduct : I have had a pillow before, I and my physio were looking at it and we both think that the market does not supply a pillow that is harder, less spongey. I still have to roll a towel or blanket under the base of my pillow to make the effect stronger and my physio said this is usually the case. So that/s my only comment
Service rating : Quick deliveryProduct : if you already use the full size Complete Sleeprrr, this is fantastic travel option
Service rating : Great service... helpful phone advice and product was shipped in very good time.Product : I absolutely love it! I took it away on a trip to Sydney and it fitted into my carry on suitcase! It was so comfortable to sleep on. I'm planning to take it everywhere I go travelling ... Europe is next I hope!
Service rating : Wonderful service and quick deliveryProduct : Used this at home before going on holiday, very comfortable so should be good
Service rating : I accidentally paid twice for my order but Robyn, the lady who answered my call about this, couldn't have been nicer. She fixed up the problem on the spot and was friendly and efficient.Product : I have a bad neck and have used these pillows for years. I use mine as an extra on top of my normal pillow and it travels with me where ever I go.
Service rating : Good info on website. Great range of products. Easy to order.Product : Seemed to be promising. The steri plus cover smells a bit strong & the pillow itself is too firm for my neck. But works well as back pillow.
Service rating : Fast delivery. Easy to order.Product : Very comfortable pillow. Good height for side sleeping. Great size for travelling whilst still being big enough to comfortably sleep on.
Service rating : The company was extremely helpful and prompt in all regards.Product : It was good but a bit too hard for me so I exchanged it for a memory foam one which is excellent
Service rating : Ordering was easy and my pillow arrived promptly.Product : After traveling for one week without my normal pillow I suffered neck pain every day. I knew I had to find a smaller option so that could always have the neck support I need while on the go. This pillow is exactly what I needed. I'm so excited to have found it. Thank you.
Service rating : Not received it yet -where is it?Product : Not received it yet - where is it?
Service rating : had no problems everything i have received has been goodProduct : have just used it for a week away and found it excellent, just like my full size one at home
Service rating : I love your quality of pillows and recommend to anyoneProduct : It is just the right size to travel with
Service rating : Great website, this is my third purchase. Fast delivery. Easy to order. Good products, good prices.Product : Shame the colours on the website are nicer than the actual colour received, pictures should be updated. Pillow is great quality and suitable for intended use.
Service rating : Pillow arrived promptly. No interaction with customer service needed.Product : Fabulous travel pillow. The perfect size to be able to fit in a suitcase and sleep on.
Service rating : Quick and easy and delivered promptlyProduct : Have been looking for this travel pillow for quite awhile before getting on line and finding exactly what I wanted. Too easyðŸ‘ðŸ»
Service rating : All goodProduct : Would like a pillow cover so can be used with greater cleanliness in a bed.
Service rating : Was very impressed by the prompt service, I order on the Sunday and it arrived Wednesday.Product : Used it on holiday last week. Very comfortable.
Service rating : Arrived promptly, no issues with service.Product : Item as described, good quality, a little lower profile than my contoured latex pillow but should be good for side sleeping while travelling.
I received my pillow within 24 hours. Fantastic service !!
Service rating : Very efficient service to delivery.Product : good firmness to it and suitable size for travel. will get a lot of use by a frequent traveller.
Service rating : Therapeutic Pillow Company are fantastic. Products and service are first class. I would recommend them to everyone. You will not be disappointed.Product : I purchased the Memory Foam travel pillow as I was going overseas for more than four weeks and thought it would be a bit more compact to pack. I was not disappointed, it is so comfortable and the size of it didn't feel small. I even used it on the plane. The cover was easy to take off and wash. A fantastic pillow. I love it. Thanks Therapeutic.
Service rating : Very quick deliveryProduct : Only pillow for my neck
my husband I love our pillows ,they fit into our case and we have no more neck aches when we travel. thanks so much Cheryle Myers.
Service rating : Very happy..it arrived just a few days after I ordered it. I have used your pillows before and I think they're great.Product : I intend to take it traveling later this year
Service rating : Have been using the big ones at home but worried about when we travel o/cs. Good news, they work.Product : Did a test run before the big holiday, all I can say is thank god we got the pillows.
Service rating : Lots of info on website to make decision easy.Product : Good support for my neck, light weight for easy traveling.
Service rating : Parcel arrived quite quickly.Product : As well as me using it for a pillow my husband also finds it a good support for his back.
Service rating : Fast service and Iike the fact I can use Paypal to payProduct : I love this pillow to take on Holiday with me. No more worrying about whether the pillow will be comfortable in every place we stay in Europe. I have neck and shoulder issues but this pillow really helps. Thanks!
Service rating : Very quick deliveryProduct : Love these pillows
Service rating : Rapid accurate order responseProduct : perfect pillow - although for travel I use it as a regular pillow
Service rating : my partner uses this also as a cushion to sit onProduct : good neck support - but prefer to use an additional pillow case with it.
Service rating : The pillows are excellent for sleeping and have great support for neck - the staff very helpful and courteousProduct : Great travel pillow good substitute for memory foam large pillow when away from home
Service rating : Service and delivery time was excellentProduct : Love the pillows - best nights sleep!
Service rating : Reasonable price, fast postageProduct : Great for trips away
Service rating : Very quick service and delivery, I had the pillow the very next day.Product : Seems very comfortable, as yet to try for extended time but happy with the pillow
Service rating : all good.Product : Still to take it on holidays but confident its exactly what we want.
Service rating : Efficient with deliveryProduct : Always quite firm to begin with but will get softer. Great size for my suitcase
Great products and very good response to order - quick & easy
Service rating : My neck is now supported and I have less neck and back pain and have a better nights sleepProduct : it is an excellent size and I am satisfied with the results from sleeping on it.
Service rating : prompt delivery. well packed to avoid transit damageProduct : terrific. easily packed into bags
Service rating : Only used once so far - but much better than motel pillowsProduct : Was a bit concerned re size for carrying but fits in travel bag perfectly - so far so good.
Arrived very quickly and in reusable plastic bags for storage
Service rating : Pillow is so handy, & easy to include in luggage. Will save me many headaches when traveling.Product : Prompt and friendly service, thanks.
Service rating : Prompt and terrific.Product : Just love it. I do not know how I have lived with my back and neck so long without it!!!!!!!
Service rating : Easy, prompt no hassle service. Well done.Product : I have only tested it for one night but found it good. Nice and compact to take with me on trips. Thank you.
Service rating : fast delivery.very happyProduct : SEcond one we've bought and have also recommended to my travelling friends. They bought one too
Service rating : The pillow is the difference for me between a stiff neck and inability to make a safe right hand turn!Thanks for quick service.Product : I wish it had a double cover to protect the foam from night time sleep dribble!!! I use mine every night not just for travel.It keeps my spine in correct position around the C1 area. so stiff necks pain and headaches are avoided. Free movement the next day!
Service rating : Very prompt and professional.Product : Pillow is a little firmer than I had expected but provides good support and will bevery useful when travelling.
Service rating : delivered quicklyProduct : ... but the SleepAway Travel Pillow Memory foam is fantastic
Service rating : Excellent service. Fast delivery and prompt response to my email.Product : I took my travel pillow away last weekend. It was easy to pack in my suitcase thanks to the memory foam. I am thrilled that my neck survived the weekend away! Perfect alternative to those horrible hotel pillows! The coloured cover made it easy not to forget it at the end of my stay. Just love it!
Service rating : The pillow is a bit hard once all the covers are on.Product : The blue cover is fine.
Service rating : Very prompt - thank youProduct : I haven't had a chance to use it yet as keeping it for a trip away next week. But it looks very similar to the Memory pillow I already use that is a Therapeutic one.
Service rating : The online service was as good as it can get.Product : Have used the pillow but once so haven't yet been able to make a full assessment. But it seems OK so far.
Service rating : Quick email respsonse. Fast delivery. Very happy.Product : We won't leave home without them now!! We have larger memory foam pillows that are just too heavy and big to take OS. These smaller dimension pillows are great, just the right size for carry on luggage if you want them on flight. We don't use them as flight pillows but for everyday pillows when we arrived. We both have necks that require good s upport so they were a wonderful find for us.Sooo glad I found you online
Service rating : I always buy the complete sleeprr pillows (White one) and love it. My whole family uses them.Product : Pillow too hard. The memory foam is too dense for me. Others may like that though.
Service rating : Very prompt serviceProduct : An excellent pillow for travelling
Easy to do business with - Had no trouble paying online and received the products quickly.
Service rating : Exactly what Iwanted thankyouProduct : great 10/10
Service rating : The travel pillow is quite thin/low and does not provide sufficient neck supportProduct : The travel pillow is quite thin/low and does not provide sufficient neck support (foam should be thicker)
Service rating : Good qualityProduct : Great service, very quick delivery.
Service rating : Very quick deliveryProduct : It is very pleasing to know I can leave home and travel with my own pillow that is suitable for my neck.
Service rating : I rang Therapeutic Pillow asking if they had the product I wanted still in stock and they were extremely lovely and helpful on the phone. After explaining that I needed the pillow to be delivered to my door within 5 days, the receptionist was right on it had it delivered within 2!Product : I love my therapeutic pillow! I bought the travel size as I am in Europe for 6 months and I use it every night, I don't know what I would do without it. I don't think I will be able to go back to using my normal-sized pillow at home because I like this one too much!
I was unhappy about paying around $10 for postage and would have purchased from elsewhere if possible for this reason.
Service rating : I found the service fantastic, as pillow arrived very soon after ordering. The pillow is really great too.Product : As Above !!
Service rating : My pillow was delivered very quicklyProduct : This is my second travel pillow never leave home without it
Our SleepAway Travel Pillow is proudly made in Australia by us, an Australian owned company, utilising the world class manufacturing and health and safety standards that Australia upholds.
Available in Apricot, Maroon, Royal Blue or Dark Green. Sleep-Away pillow's colored slips help the pillow 'be seen' and not left behind in hotel and motel rooms.
Also available in Steri-Plus cover: Steri-Plus has aspecial polyurethane ply (film) bonded to woven polyester fabric and is moisture and bacteria-resistant.
Easy-to-use: Light-weight and compact - ideal for overnight stays away from home.
Don't share a pillow with strangers: Your own Sleep Away Travel Pillow gives the superior protection you (and your family) need for healthy and hygienic sleep.
Use on top of flat hotel pillows: Being a travel pillow and being limited in size the sleep away travel pillow can be used on top of normal hotel pillows to give you a bit of extra height if required. The way you get the support of a contour pillow when travelling.
Are your traveling products hygienic?
Yes, the foam in Sleepaway Pillow is treated with an anti-allergen to inhibit the presence of dust mites.
What's so good about this travel pillow?
The SleepAway Travel Pillow is compact, foldable, and available in Memory foam or conventional foam.
Taking your own clean and comfortable travel pillow means that you don't have to put up with too-hard, too-soft or unhygienic pillows found in hotels, motels and hostels.
Hello - I use a Complete Sleeprrr Original pillow, @ home - and find this perfect. I normally pack this, and take on holiday, etc. But I'm going backpacking. Have neck arthritis - will take home pillow, if necessary = but am looking for a smaller travel option
Hi Angie. I would recommend the sleepaway memory which should be great so long as where you are travelling isnt too cold (pillow will feel very firm in cold temp). The pillow will be slightly firmer than an original but we do this because it is lower in height. Please call and happy to discuss further any queries that you may have.
Is the contour the same as the complete sleeper?
The contour in the sleepaway pillow is similar to the complete sleeper but is only on one side of the pillow so does have a slightly different feel. We do this to keep the size down and also so a small pillow is suitable for an adult. Please give me a call and happy to discuss further if you would like.
I have the complete sleeprr original and I use it with the 2 inserts removed- high side under my neck - would the memory foam sleep away travel pillow give me a similar level of comfort?
I think the memory foam sleepaway pillow should be a pretty good fit for you. It is a slightly firmer memory foam than the original but that tends to help as it is a much smaller pillow. It will still be slightly smaller than the original with the inserts out but not by much. I would recommend it for you. Only when the temperature is very cold do we really get any concerns about the firmness of the travel pillow.
Dear Therapeutic Team,
Just a note to thank you for the stunning service yet again with my pillows received last Friday 8/7/2016.
I purchased my first Travel Pillow about 10 years ago & it is still in use – I use it every night & never travel without it.
I have now introduced my husband to the same comfort – especially as he also travels frequently.
With pillows in hotels / motels being always too hard or too soft, the travel pillow ensures a perfect level of comfort as well as being more hygienic!!!
Thank you do much ………..
with the memory foam..is it likely to feel too soft in hot countries (as some of our patients are heading to Europe for their summer)
I dont think the memory foam will be an issue from a heat point of view but i personally find the memory foam will squash down a little more in warm temperatures so for people with a broader shoulders i tend to recommend the sleepaway traditional version.
Do you have a travel pillow in the same shape and material as your large sleeperrr pillow
We have the sleepaway travel pillow available in the traditional foam which is the same as the complete sleeprrr deluxe pillow and we also have the sleepaway memory pillow which is the same as the complete sleeper memory plus. Please call if we can be of any further assistance.
Can you roll up or make smaller for easy packing
Hi Janelle, I would not roll as it may tear in the process. Best to just squash into bag or suitcase and store flat so product can just bounce back into correct shape.
I was wondering if you did gift vouchers at all? My sister lives in Melbourne and I'm in Perth. I think she could find something useful here.
Yes we do have gift vouchers available. Please contact our office on 03 8585 6685 and they will be able to organise for you along with personal greeting or anything else you might need.
My order arrived today . perfect timing. The pillows are just what I wanted . Thanks for the great service!
regards Cheryle Myers.
Fantastic. Thanks for the great feedback and glad we could meet your expectations. Thanks again.
Can't decide on traditional foam or memory foam for the SleepAway travel pillow. Please advise pros/cons. I am using it on a long haul flight with flat bed seat. Side sleeper but have disk injuries in neck.
I like both but preference because of my size 6 foot 2 is the deluxe foam as i find the memory squashes down a little too much for me. That is the main difference. Also i really cold temperatures ie camping in the alpine - the memory foam can be very hard (it softens under warmth).
So it's ok to fold pillow for packing but not to roll it? Can you eg put it into a stuff sac to compress it? Thanks
Being a foam some care should be taken to prevent any ripping but in general they are pretty hardy and you should be able to squash both memory and traditional foam pillows into a stuff sac. If rolling or folding please do so carefully but should be ok.
I use a dual foam memory pillow using the lower side. Will the travel pillow be a suitable substitute? Thanks.
the travel pillow will actually be more suitable when using the high side (contour) under the neck. I would be inclined to recommend a childrens tranquillow as it will be the height you currently use and small enough to travel with.
Where to get pillow cases for this pillow
Best bet for replacement pillowcases is to simply order them online. You can find replacement covers under the extras page on the webpage. Please give me a call if i can help with any over the phone questions.
Warm regards, Brett.
I'm looking at purchasing the sleep away travel pillow. Could you please tell me the difference between the deluxe traditional & memory foam and the sizes and weight of each one.
Weight of the two pillows is 550 grams in memory foam or 250 grams in traditional foam.
Travel pillow available in two versions:
Deluxe Traditional foam travel pillow: Premium-grade traditional foam will give good support and superb comfort. Will suit those who use a traditional foam pillow rather than a memory foam when at home. Regarded by many health professionals world wide as the benchmark for achieving the ideal 'marriage' of comfort and good sleep posture in a travel product.
Visco elastic memory foam travel pillow: The memory version is best suited for use in hotels by those who are used to the characteristics of a memory pillow. It is important to note that being temperature sensitive the pillow will feel softer the warmer the temperature and firmer the cooler temperature. If being used in extreme heat the pillow may soften too much to give adequate support. If camping in cold temperatures pillow may feel too firm. Hence best used indoors.
I need a pillow by Monday next week - how long is postage or do you have a stockest in Adelaide
Please contact our SA agency on 08 8365 4066 and they will be able to expedite a product to you.
Warm regards, Brett.
What colour is the steri-plus pillow case? Is it still recommended to use a pillow protector if you get the steri-plus case?
The sterri plus cover is a green colour. The sterri plus cover is really only used when products are being shared or their is a chance of them getting quite dirty. I normally just recommend the pillows in their normal cotton slips.
Hi, I use the Complete Sleeeper usually.. I notice in your previous answers you've said that the memory foam is best matched to the complete sleeper, however if I do want to use my travel pillow for camping Ect.. Am I better to go with the traditional foam? And is there much of a difference that I will notice?
Good question. The only issue with the memory pillow is it can compress and being already a smaller pillow you might find it gets a little low. If you were staying in a hotel or in a normal bed somewhere i would recommend you the memory foam as it will be most similar to your complete sleeper. The reason for this is you can always put prop up the pillow on the bed and then just get the support and shape from the sleep away pillow.
If camping i would recommend the traditional version. It is lighter to carry and also wont flatten out so will keep your head off the ground when camping.
Hope this info has been a help and please call us if you require further information.
How small does it pack down too, dimensions?
The pillows can be squashed or rolled into a smaller shape or put in a vacume bag for short periods when travelling (but best to keep stored in their normal shape). Difficult to know exact dimensions but really depends on what you are putting them in. Please call if we can be of further assistance.
I would like a really firm travel pillow and I was wondering if you have different degrees of firmness
We have a memory foam version in a firmer density and also a traditional foam. I would recommend viewing before you purchase to make sure you are happy. Please give us a call on 03 8585 6685 and we can help find a local stockist.
Hi, I have the traditional foam travel pillow, but do you make or have this pillow in larger size like standard pillow? Kind regardsDina
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